egoodell
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- Jun 1, 2008
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We have just had our second last minute cancellation in the one year we've been open.
I had to force Chris to try and run the charge of one night stay for the first one, and since I had emailed the guest to remind him of our policy, he had put a "hold" on his card. He is now a PITA and we just gave up on that one.
I just got an email cancellation due to "family emergency" for a two night stay this weekend (big University ball game) who had also booked a wine tour and some amenities. I just had Chris charge the lesser of the two night stay (Sat and Sunday stay).
I'm at work so I'm not responding to her until I get home tonight. I could just die since I got a "lead" from BBdot com and told the lead of a room available at another inn. They probably booked it too. AAaagh. I'm hoping I can rebook this room this close in but am not sure.
Riki
I had to force Chris to try and run the charge of one night stay for the first one, and since I had emailed the guest to remind him of our policy, he had put a "hold" on his card. He is now a PITA and we just gave up on that one.
I just got an email cancellation due to "family emergency" for a two night stay this weekend (big University ball game) who had also booked a wine tour and some amenities. I just had Chris charge the lesser of the two night stay (Sat and Sunday stay).
I'm at work so I'm not responding to her until I get home tonight. I could just die since I got a "lead" from BBdot com and told the lead of a room available at another inn. They probably booked it too. AAaagh. I'm hoping I can rebook this room this close in but am not sure.
Riki