Quantcast

Getting bad reviews online and moving on

INNspiring.com | Innkeeper Forum & Innkeeping Resources

Help Support INNspiring.com | Innkeeper Forum & Innkeeping Resources:

cbc_radio_producer

New member
Joined
Sep 16, 2009
Messages
2
Reaction score
0
Hi Innkeepers,
I'm a radio producer with the Canadian Broadcasting Corp. (Canadian public radio.) I'm doing a story about how business owners handle bad/damaging reviews online, and what they can do to dust themselves off and carry on.
What I'm missing is a business owner who can tell me a personal story about being in this situation. Maybe you had a bad employee who tainted your reputation, or maybe it was a guest with unrealistic expectations? If you're game to be on radio, I'd love to talk to you.
Ideally, I'm looking for a Canadian innkeeper, so if this is you, or you know someone, please email me at elizabeth [dot] bowie [at] cbc.ca
Many thanks for your help.
Elizabeth Bowie
producer, CBC Radio.
Spark, the tech and culture show (cbc.ca/spark)
 

ginocat

Well-known member
Joined
May 30, 2008
Messages
397
Reaction score
0
I am in Canada but have not had a bad experience at all. I do know some who have so I will take the liberty of copying your message above to a private Canadian forum and perhaps you will get some response. I know that Trip Advisor is discussed here quite a bit and also in Canada. I think it's a good topic for Spark!! I am an avid CBC listener and am looking forward to your upcoming programs on Spark.
Good luck with this, Elizabeth!!
 

EmptyNest

Well-known member
Joined
May 22, 2008
Messages
8,741
Reaction score
1
Maybe you should talk with Jay Karen of PAII. He has been meeting and talking with TripAdvisor on behalf of the B &B's.
 

cbc_radio_producer

New member
Joined
Sep 16, 2009
Messages
2
Reaction score
0
I am in Canada but have not had a bad experience at all. I do know some who have so I will take the liberty of copying your message above to a private Canadian forum and perhaps you will get some response. I know that Trip Advisor is discussed here quite a bit and also in Canada. I think it's a good topic for Spark!! I am an avid CBC listener and am looking forward to your upcoming programs on Spark.
Good luck with this, Elizabeth!!.
Thanks very much.I really appreciate any help you can offer!
 
Top