Hi,
I was wondering how long you can wait before contacting a guest about damages to the room? We had some guests that sat in a private cottage and smoked weed or some other drug the entire weekend. We were hoping that it would air out but has not and it is now Wed. We are now having to cancel reservations because we can not allow guests to stay in this room until this issue is fixed. What would you do?
I was wondering how long you can wait before contacting a guest about damages to the room? We had some guests that sat in a private cottage and smoked weed or some other drug the entire weekend. We were hoping that it would air out but has not and it is now Wed. We are now having to cancel reservations because we can not allow guests to stay in this room until this issue is fixed. What would you do?