Hi All,
We have sent THREE emailings in the HISTORY of the company--one at launch and TWO yesterday. ALL of them give you the opt-out option, so there is no need for anyone who does not want to receive emails from us to ever receive emails from us--period. Just opt out or let me know and I'l take you off the list--simple as that, no need to complain.
Yesterday's mailing should have had no overlapping recipients--we sent one to our Courtesy Members and one to the rest. Gillumhouse, perhaps your timing was such that you signed up only a few days before yesterday? In a business environment that I designed, innkeepers would come looking for us on their own, but that doesn't happen. Since we are a business, we have to solicit customers. There are no plans for us to sit on our hands for a year while we all stare at one another wondering which comes first--the inns or the inn-seekers. Those two things work together, as gillumhouse correctly noted, which is why we offer a free listing--to "prime the pump". We have also just made it very inexpensive and easy to try the Preferred level--it's less than $10/mo when you use the code we sent out and you can cancel whenever you like. My New York Times costs me $6 a week and it doesn't bring me any business, so this is just plain cheap to try.
The site is not just a listing site, either. We think that's old-tech and not much use. Our site does a lot more than anybody else's so there's plenty of value there AND we absolutely WILL respond to any and all reasonable requests for site functions, so this is your chance to have a site work exactly the way you'd like it to work, an opportunity that I would imagine I'd jump on. We didn't get in this business to be #2 or #3 and we know the way to get to #1 is by pleasing you.
The name, though some people don't like it, is something we get lots of positive comments on and most importantly gets a reaction one way or another--it sticks in your mind, which is precisely the reason why it was chosen. I personally have never been that crazy about it, but people really do remember it. As many of you know, it's often the choice in business between having things the way you'd like or having them be effective.
We would appreciate knowing what the formatting errors were, how the email could have better communicated what we are about and continue to welcome any and all comments.
In fact, if anyone on this forum has constructive comments they would like to share with me (
[email protected]) regarding our business I will be happy to respond personally. Furthermore, should anyone here like to help develop the application, I will flip the switch to Preferred for free in exchange.
Sincerely,
Read Spear, Founding Partner, CupAndPillow.com.