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I had been reading a number of articles about the easiest way to increase business for the least effort was repeat customers. We have so many people who stay, who tell us they want to come back but never do. We have lots of contact names, email addresses, birthdays, etc, but never had used these properly.
After some reviews of various tools we could use to manage our guest contact list and emailing we finally settled on www, keepintouchmail,com It is a service that seems focussed on the Inn, guest house and B&B market and runs on the well established EchoMail system, around since 1994. My fear in using email marketing was losing my guests contact list to a third party, ending up like a spammer or breaking the complex and ever changing email laws.
These guys do email marketing management for some huge companies, like Hilton, and are constantly on top of the regulations. The bit I love most is the fact I can send really customised emails so easily to groups of guests on our latest packages and offers and it also lets me set up an automatic birthday email based on my guest contact data.
They handle all replies, keep my list up to date, in case someone's email is dead and I know who received the mails, who read them and who clicked through to our website! All really useful feedback.
We are in the early days of using this type of marketing but, I can really see the results already with more inquiries. Fingers crossed business keeps growing!
Good luck to all of you!
[Message from swirt, please do not report this as spam (which it is) continue reading for the tar and feathering. Links within this submission have been broken intentionally by me]
 

JBloggs

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I hate it when marketers pretend to be innkeepers. Again, me and the hate lying thing. It is so low, they can come on here and just tell us what they are selling and we MIGHT actually look into it. But no clicking for fake innkeepers, sorry.
Next will be the reply we are not fake, how dare you! yada yada yada it is like clock work every week or so on this forum.
 

Innkeeper To Go

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I hate it when marketers pretend to be innkeepers. Again, me and the hate lying thing. It is so low, they can come on here and just tell us what they are selling and we MIGHT actually look into it. But no clicking for fake innkeepers, sorry.
Next will be the reply we are not fake, how dare you! yada yada yada it is like clock work every week or so on this forum..
But why is his post still up? I've flagged it. I'm sure others have, too. How can we get this spam to drop off more quickly?
 

gillumhouse

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I hate it when marketers pretend to be innkeepers. Again, me and the hate lying thing. It is so low, they can come on here and just tell us what they are selling and we MIGHT actually look into it. But no clicking for fake innkeepers, sorry.
Next will be the reply we are not fake, how dare you! yada yada yada it is like clock work every week or so on this forum..
But why is his post still up? I've flagged it. I'm sure others have, too. How can we get this spam to drop off more quickly?
.
I flagged it too.
 

Morticia

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I hate it when marketers pretend to be innkeepers. Again, me and the hate lying thing. It is so low, they can come on here and just tell us what they are selling and we MIGHT actually look into it. But no clicking for fake innkeepers, sorry.
Next will be the reply we are not fake, how dare you! yada yada yada it is like clock work every week or so on this forum..
But why is his post still up? I've flagged it. I'm sure others have, too. How can we get this spam to drop off more quickly?
.
Because there is only one person who can remove the post. And he hasn't done so yet. (OK, so THAT is obvious, sorry.)
 

swirt

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I hate it when marketers pretend to be innkeepers. Again, me and the hate lying thing. It is so low, they can come on here and just tell us what they are selling and we MIGHT actually look into it. But no clicking for fake innkeepers, sorry.
Next will be the reply we are not fake, how dare you! yada yada yada it is like clock work every week or so on this forum..
But why is his post still up? I've flagged it. I'm sure others have, too. How can we get this spam to drop off more quickly?
.
Because there is only one person who can remove the post. And he hasn't done so yet. (OK, so THAT is obvious, sorry.)
.
Sorry he's a little slow on the uptake....but now I want to have a little fun.
 

swirt

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Thanks Bertie.
How do you contact them when they list a phone number of
OR CALL US ON:
123-456-7890
Seems a little fishy. [edited to clarify that the website now has an actual phone number on it, but it did not at the time of the original posting - swirt 2/4/10]
Digging deeper
A tech company that is supposed to be aware of latest email laws (?) but asking for credit card payment with ccv number on an insecure page and sending the form data through an insecure conneciton ... that can't be good.
http://echosmb1.echomail.com/echomail-login/PaidRegistration.do
Hmmm and a site verified by Godaddy badge that is actually the secure reference for a completely differernt site. ...that can't be good.
Hmmm they say they've been doing this for 26 years for some big companies, yet this site has only been registered since Jan 19 (5 days ago) ... how lucky you were to find this new resource so soon after it was created.... how on earth did you find it? It is not in Google or Bing yet and only one page in yahoo.
BertieQ said:
After some reviews of various tools we could use to manage our guest contact list and emailing we finally settled on www.keepintouchmail com It is a service that seems focussed on the Inn, guest house and B&B market and runs on the well established EchoMail system,
What reviews did you find.... I can't find a mention of it anywhere...the only place it shows up in a search is this page . It would be a shame if people looking for reviews were to find this page :(
Interesting too that you happen to be in Cambridge MA ... you can probably go shake hands with the person that owns keepintouchmail and echomail. ;) As per the terms of use for this site, vendors are reminded to operate in the light, or risk feathers and tar. ;)
 

Don Draper

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Thanks Bertie.
How do you contact them when they list a phone number of
OR CALL US ON:
123-456-7890
Seems a little fishy. [edited to clarify that the website now has an actual phone number on it, but it did not at the time of the original posting - swirt 2/4/10]
Digging deeper
A tech company that is supposed to be aware of latest email laws (?) but asking for credit card payment with ccv number on an insecure page and sending the form data through an insecure conneciton ... that can't be good.
http://echosmb1.echomail.com/echomail-login/PaidRegistration.do
Hmmm and a site verified by Godaddy badge that is actually the secure reference for a completely differernt site. ...that can't be good.
Hmmm they say they've been doing this for 26 years for some big companies, yet this site has only been registered since Jan 19 (5 days ago) ... how lucky you were to find this new resource so soon after it was created.... how on earth did you find it? It is not in Google or Bing yet and only one page in yahoo.
BertieQ said:
After some reviews of various tools we could use to manage our guest contact list and emailing we finally settled on www.keepintouchmail com It is a service that seems focussed on the Inn, guest house and B&B market and runs on the well established EchoMail system,
What reviews did you find.... I can't find a mention of it anywhere...the only place it shows up in a search is this page . It would be a shame if people looking for reviews were to find this page :(
Interesting too that you happen to be in Cambridge MA ... you can probably go shake hands with the person that owns keepintouchmail and echomail. ;) As per the terms of use for this site, vendors are reminded to operate in the light, or risk feathers and tar. ;).
Tee hee hee, I think you just made all of our days Swirt! You should consider running for office

 

muirford

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Thanks Bertie.
How do you contact them when they list a phone number of
OR CALL US ON:
123-456-7890
Seems a little fishy. [edited to clarify that the website now has an actual phone number on it, but it did not at the time of the original posting - swirt 2/4/10]
Digging deeper
A tech company that is supposed to be aware of latest email laws (?) but asking for credit card payment with ccv number on an insecure page and sending the form data through an insecure conneciton ... that can't be good.
http://echosmb1.echomail.com/echomail-login/PaidRegistration.do
Hmmm and a site verified by Godaddy badge that is actually the secure reference for a completely differernt site. ...that can't be good.
Hmmm they say they've been doing this for 26 years for some big companies, yet this site has only been registered since Jan 19 (5 days ago) ... how lucky you were to find this new resource so soon after it was created.... how on earth did you find it? It is not in Google or Bing yet and only one page in yahoo.
BertieQ said:
After some reviews of various tools we could use to manage our guest contact list and emailing we finally settled on www.keepintouchmail com It is a service that seems focussed on the Inn, guest house and B&B market and runs on the well established EchoMail system,
What reviews did you find.... I can't find a mention of it anywhere...the only place it shows up in a search is this page . It would be a shame if people looking for reviews were to find this page :(
Interesting too that you happen to be in Cambridge MA ... you can probably go shake hands with the person that owns keepintouchmail and echomail. ;) As per the terms of use for this site, vendors are reminded to operate in the light, or risk feathers and tar. ;).
Fun is good.

Can you break the links to his site, though, so we at least don't send him any traffic? You may remember that not everybody reads...(just a little innkeeper humor).
 

Samster

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Thanks Bertie.
How do you contact them when they list a phone number of
OR CALL US ON:
123-456-7890
Seems a little fishy. [edited to clarify that the website now has an actual phone number on it, but it did not at the time of the original posting - swirt 2/4/10]
Digging deeper
A tech company that is supposed to be aware of latest email laws (?) but asking for credit card payment with ccv number on an insecure page and sending the form data through an insecure conneciton ... that can't be good.
http://echosmb1.echomail.com/echomail-login/PaidRegistration.do
Hmmm and a site verified by Godaddy badge that is actually the secure reference for a completely differernt site. ...that can't be good.
Hmmm they say they've been doing this for 26 years for some big companies, yet this site has only been registered since Jan 19 (5 days ago) ... how lucky you were to find this new resource so soon after it was created.... how on earth did you find it? It is not in Google or Bing yet and only one page in yahoo.
BertieQ said:
After some reviews of various tools we could use to manage our guest contact list and emailing we finally settled on www.keepintouchmail com It is a service that seems focussed on the Inn, guest house and B&B market and runs on the well established EchoMail system,
What reviews did you find.... I can't find a mention of it anywhere...the only place it shows up in a search is this page . It would be a shame if people looking for reviews were to find this page :(
Interesting too that you happen to be in Cambridge MA ... you can probably go shake hands with the person that owns keepintouchmail and echomail. ;) As per the terms of use for this site, vendors are reminded to operate in the light, or risk feathers and tar. ;).
I bow to the Grand Poobah! Yeesch, these guys are nervy, aren't they? arrrrrrrrrrrrrgh........
 

swirt

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Thanks Bertie.
How do you contact them when they list a phone number of
OR CALL US ON:
123-456-7890
Seems a little fishy. [edited to clarify that the website now has an actual phone number on it, but it did not at the time of the original posting - swirt 2/4/10]
Digging deeper
A tech company that is supposed to be aware of latest email laws (?) but asking for credit card payment with ccv number on an insecure page and sending the form data through an insecure conneciton ... that can't be good.
http://echosmb1.echomail.com/echomail-login/PaidRegistration.do
Hmmm and a site verified by Godaddy badge that is actually the secure reference for a completely differernt site. ...that can't be good.
Hmmm they say they've been doing this for 26 years for some big companies, yet this site has only been registered since Jan 19 (5 days ago) ... how lucky you were to find this new resource so soon after it was created.... how on earth did you find it? It is not in Google or Bing yet and only one page in yahoo.
BertieQ said:
After some reviews of various tools we could use to manage our guest contact list and emailing we finally settled on www.keepintouchmail com It is a service that seems focussed on the Inn, guest house and B&B market and runs on the well established EchoMail system,
What reviews did you find.... I can't find a mention of it anywhere...the only place it shows up in a search is this page . It would be a shame if people looking for reviews were to find this page :(
Interesting too that you happen to be in Cambridge MA ... you can probably go shake hands with the person that owns keepintouchmail and echomail. ;) As per the terms of use for this site, vendors are reminded to operate in the light, or risk feathers and tar. ;).
Fun is good.

Can you break the links to his site, though, so we at least don't send him any traffic? You may remember that not everybody reads...(just a little innkeeper humor).
.
Can you break the links to his site, though, so we at least don't send him any traffic?
Hmmm where is that monkey wrench, I know it's around here someplace ... :)
 

swirt

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Thanks Bertie.
How do you contact them when they list a phone number of
OR CALL US ON:
123-456-7890
Seems a little fishy. [edited to clarify that the website now has an actual phone number on it, but it did not at the time of the original posting - swirt 2/4/10]
Digging deeper
A tech company that is supposed to be aware of latest email laws (?) but asking for credit card payment with ccv number on an insecure page and sending the form data through an insecure conneciton ... that can't be good.
http://echosmb1.echomail.com/echomail-login/PaidRegistration.do
Hmmm and a site verified by Godaddy badge that is actually the secure reference for a completely differernt site. ...that can't be good.
Hmmm they say they've been doing this for 26 years for some big companies, yet this site has only been registered since Jan 19 (5 days ago) ... how lucky you were to find this new resource so soon after it was created.... how on earth did you find it? It is not in Google or Bing yet and only one page in yahoo.
BertieQ said:
After some reviews of various tools we could use to manage our guest contact list and emailing we finally settled on www.keepintouchmail com It is a service that seems focussed on the Inn, guest house and B&B market and runs on the well established EchoMail system,
What reviews did you find.... I can't find a mention of it anywhere...the only place it shows up in a search is this page . It would be a shame if people looking for reviews were to find this page :(
Interesting too that you happen to be in Cambridge MA ... you can probably go shake hands with the person that owns keepintouchmail and echomail. ;) As per the terms of use for this site, vendors are reminded to operate in the light, or risk feathers and tar. ;).
I bow to the Grand Poobah! Yeesch, these guys are nervy, aren't they? arrrrrrrrrrrrrgh........
.
Probably not nervy... probably some little startup company that may even have a good product, but thought they's do a little Guerilla marketing but weren't really prepared for that, so fell into Gorilla marketing instead

I'm sure someone at the company thought it was a good idea at the time. ;)
 

Samster

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Thanks Bertie.
How do you contact them when they list a phone number of
OR CALL US ON:
123-456-7890
Seems a little fishy. [edited to clarify that the website now has an actual phone number on it, but it did not at the time of the original posting - swirt 2/4/10]
Digging deeper
A tech company that is supposed to be aware of latest email laws (?) but asking for credit card payment with ccv number on an insecure page and sending the form data through an insecure conneciton ... that can't be good.
http://echosmb1.echomail.com/echomail-login/PaidRegistration.do
Hmmm and a site verified by Godaddy badge that is actually the secure reference for a completely differernt site. ...that can't be good.
Hmmm they say they've been doing this for 26 years for some big companies, yet this site has only been registered since Jan 19 (5 days ago) ... how lucky you were to find this new resource so soon after it was created.... how on earth did you find it? It is not in Google or Bing yet and only one page in yahoo.
BertieQ said:
After some reviews of various tools we could use to manage our guest contact list and emailing we finally settled on www.keepintouchmail com It is a service that seems focussed on the Inn, guest house and B&B market and runs on the well established EchoMail system,
What reviews did you find.... I can't find a mention of it anywhere...the only place it shows up in a search is this page . It would be a shame if people looking for reviews were to find this page :(
Interesting too that you happen to be in Cambridge MA ... you can probably go shake hands with the person that owns keepintouchmail and echomail. ;) As per the terms of use for this site, vendors are reminded to operate in the light, or risk feathers and tar. ;).
I bow to the Grand Poobah! Yeesch, these guys are nervy, aren't they? arrrrrrrrrrrrrgh........
.
Probably not nervy... probably some little startup company that may even have a good product, but thought they's do a little Guerilla marketing but weren't really prepared for that, so fell into Gorilla marketing instead

I'm sure someone at the company thought it was a good idea at the time. ;)
.
Guerilla, gorilla...har har. Good one. :)
 

swirt

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I've received several requests from members for this to be removed as ordinary spam. I have not removed it but wanted to clarify why for some of the newer members who haven't heard my reasoning on this before.
Ordinary off-topic spam (mortgage lenders, portapotties, viagra sales...) does get removed and the person banned very rapidly thanks to the all the regular members here who flag it, often within minutes of the links being dropped.
Special thanks to all the regulars!

On topic spam like this (reservation systems, mailing systems, guest trackers...) I tend to like to leave on here complete with our commentary because then it exists for others to find when they get contacted by a company and then go looking for it. It will probably only be a month or less before this particular company does a mass emailing to innkeepers and those innkeepers may do a search to see what people are saying ... I'd rather have them find what "we" are saying than only find what the company is saying.
If I delete this thread, it is as though it never happened, so people miss out on the chance to be any wiser about it. (plus I miss out on the chance to have a little fun). I left BertieQ's account open so she could return and justify herself if needed. I will leave it open a little longer.
Don't get me wrong, I think the product might be interesting, and useful. I just object to the marketing approach and the mis-information (speaks to the character of the company).
 

Morticia

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I've received several requests from members for this to be removed as ordinary spam. I have not removed it but wanted to clarify why for some of the newer members who haven't heard my reasoning on this before.
Ordinary off-topic spam (mortgage lenders, portapotties, viagra sales...) does get removed and the person banned very rapidly thanks to the all the regular members here who flag it, often within minutes of the links being dropped.
Special thanks to all the regulars!

On topic spam like this (reservation systems, mailing systems, guest trackers...) I tend to like to leave on here complete with our commentary because then it exists for others to find when they get contacted by a company and then go looking for it. It will probably only be a month or less before this particular company does a mass emailing to innkeepers and those innkeepers may do a search to see what people are saying ... I'd rather have them find what "we" are saying than only find what the company is saying.
If I delete this thread, it is as though it never happened, so people miss out on the chance to be any wiser about it. (plus I miss out on the chance to have a little fun). I left BertieQ's account open so she could return and justify herself if needed. I will leave it open a little longer.
Don't get me wrong, I think the product might be interesting, and useful. I just object to the marketing approach and the mis-information (speaks to the character of the company)..
Well, in that case...I find that Constant Contact works for me. They have templates I can use that vary by season and promotion, or I can create my own (for additional $$). I can add a link on my website and blog for guests to sign up to receive the emailing. CC has a good delivery rate and they are very proactive on reducing spam so their emails get thru. (Of course that's not something I can verify, maybe the people who don't open the email never got it.)
The reason I decided to pay for emailing is that my inn email addy has been blocked as spam by many, many email service providers. Because this uses the CC seal of approval, my emails get thru.
I do not get a lot of feedback but when I do it's always been, 'Thanks, we appreciate your keeping in touch with us and it reminds us of our great vacation.' These guests may never come back, but they may mention the email to friends. (There is a 'forward email' link but it's never been used. That said, I never use those either because I know they're trackable.)
There is a nice reporting system that allows me to see what 'pitches' have received the most attention, how many recipients open the email and how many opens are on any given day.
I can set up groups so summer visitors can get a special email reminding them we're still here in the winter and vice versa. Guests who only come for certain reasons can be reminded that there is an event coming up where they usually visit that they might not want to miss.
Now, after my gripe the other day about being inundated with emails about conferences, I limit my emails to one/month. If something big comes up, I'll email again but make it very short and only point out the big thing I want to talk about, nothing else.
Swirt mentioned before that sending the email on a cloudy day might get more opens than an email sent on a sunny day. But my emails are so far flung that I just pick a day of the week and figure that someone enjoying a sunny day may not delete the email, but may save it for a rainy day.
 

YellowSocks

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I've received several requests from members for this to be removed as ordinary spam. I have not removed it but wanted to clarify why for some of the newer members who haven't heard my reasoning on this before.
Ordinary off-topic spam (mortgage lenders, portapotties, viagra sales...) does get removed and the person banned very rapidly thanks to the all the regular members here who flag it, often within minutes of the links being dropped.
Special thanks to all the regulars!

On topic spam like this (reservation systems, mailing systems, guest trackers...) I tend to like to leave on here complete with our commentary because then it exists for others to find when they get contacted by a company and then go looking for it. It will probably only be a month or less before this particular company does a mass emailing to innkeepers and those innkeepers may do a search to see what people are saying ... I'd rather have them find what "we" are saying than only find what the company is saying.
If I delete this thread, it is as though it never happened, so people miss out on the chance to be any wiser about it. (plus I miss out on the chance to have a little fun). I left BertieQ's account open so she could return and justify herself if needed. I will leave it open a little longer.
Don't get me wrong, I think the product might be interesting, and useful. I just object to the marketing approach and the mis-information (speaks to the character of the company)..
Well, in that case...I find that Constant Contact works for me. They have templates I can use that vary by season and promotion, or I can create my own (for additional $$). I can add a link on my website and blog for guests to sign up to receive the emailing. CC has a good delivery rate and they are very proactive on reducing spam so their emails get thru. (Of course that's not something I can verify, maybe the people who don't open the email never got it.)
The reason I decided to pay for emailing is that my inn email addy has been blocked as spam by many, many email service providers. Because this uses the CC seal of approval, my emails get thru.
I do not get a lot of feedback but when I do it's always been, 'Thanks, we appreciate your keeping in touch with us and it reminds us of our great vacation.' These guests may never come back, but they may mention the email to friends. (There is a 'forward email' link but it's never been used. That said, I never use those either because I know they're trackable.)
There is a nice reporting system that allows me to see what 'pitches' have received the most attention, how many recipients open the email and how many opens are on any given day.
I can set up groups so summer visitors can get a special email reminding them we're still here in the winter and vice versa. Guests who only come for certain reasons can be reminded that there is an event coming up where they usually visit that they might not want to miss.
Now, after my gripe the other day about being inundated with emails about conferences, I limit my emails to one/month. If something big comes up, I'll email again but make it very short and only point out the big thing I want to talk about, nothing else.
Swirt mentioned before that sending the email on a cloudy day might get more opens than an email sent on a sunny day. But my emails are so far flung that I just pick a day of the week and figure that someone enjoying a sunny day may not delete the email, but may save it for a rainy day.
.
Morticia said:
Swirt mentioned before that sending the email on a cloudy day might get more opens than an email sent on a sunny day. But my emails are so far flung that I just pick a day of the week and figure that someone enjoying a sunny day may not delete the email, but may save it for a rainy day.
Don't do Tuesdays... at least, all of the innkeeper and CVB "newsletters" all come on Tuesdays, and maybe some other stuff, too. I get lots of calls on Tuesdays, too, as people get past Monday and start thinking about that booking they need to make. Hmm... then again, maybe Tuesday is the best day of all!
=)
Kk.
 

Morticia

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I've received several requests from members for this to be removed as ordinary spam. I have not removed it but wanted to clarify why for some of the newer members who haven't heard my reasoning on this before.
Ordinary off-topic spam (mortgage lenders, portapotties, viagra sales...) does get removed and the person banned very rapidly thanks to the all the regular members here who flag it, often within minutes of the links being dropped.
Special thanks to all the regulars!

On topic spam like this (reservation systems, mailing systems, guest trackers...) I tend to like to leave on here complete with our commentary because then it exists for others to find when they get contacted by a company and then go looking for it. It will probably only be a month or less before this particular company does a mass emailing to innkeepers and those innkeepers may do a search to see what people are saying ... I'd rather have them find what "we" are saying than only find what the company is saying.
If I delete this thread, it is as though it never happened, so people miss out on the chance to be any wiser about it. (plus I miss out on the chance to have a little fun). I left BertieQ's account open so she could return and justify herself if needed. I will leave it open a little longer.
Don't get me wrong, I think the product might be interesting, and useful. I just object to the marketing approach and the mis-information (speaks to the character of the company)..
Well, in that case...I find that Constant Contact works for me. They have templates I can use that vary by season and promotion, or I can create my own (for additional $$). I can add a link on my website and blog for guests to sign up to receive the emailing. CC has a good delivery rate and they are very proactive on reducing spam so their emails get thru. (Of course that's not something I can verify, maybe the people who don't open the email never got it.)
The reason I decided to pay for emailing is that my inn email addy has been blocked as spam by many, many email service providers. Because this uses the CC seal of approval, my emails get thru.
I do not get a lot of feedback but when I do it's always been, 'Thanks, we appreciate your keeping in touch with us and it reminds us of our great vacation.' These guests may never come back, but they may mention the email to friends. (There is a 'forward email' link but it's never been used. That said, I never use those either because I know they're trackable.)
There is a nice reporting system that allows me to see what 'pitches' have received the most attention, how many recipients open the email and how many opens are on any given day.
I can set up groups so summer visitors can get a special email reminding them we're still here in the winter and vice versa. Guests who only come for certain reasons can be reminded that there is an event coming up where they usually visit that they might not want to miss.
Now, after my gripe the other day about being inundated with emails about conferences, I limit my emails to one/month. If something big comes up, I'll email again but make it very short and only point out the big thing I want to talk about, nothing else.
Swirt mentioned before that sending the email on a cloudy day might get more opens than an email sent on a sunny day. But my emails are so far flung that I just pick a day of the week and figure that someone enjoying a sunny day may not delete the email, but may save it for a rainy day.
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Morticia said:
Swirt mentioned before that sending the email on a cloudy day might get more opens than an email sent on a sunny day. But my emails are so far flung that I just pick a day of the week and figure that someone enjoying a sunny day may not delete the email, but may save it for a rainy day.
Don't do Tuesdays... at least, all of the innkeeper and CVB "newsletters" all come on Tuesdays, and maybe some other stuff, too. I get lots of calls on Tuesdays, too, as people get past Monday and start thinking about that booking they need to make. Hmm... then again, maybe Tuesday is the best day of all!
=)
Kk.
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Survey sez...In the past, Tuesday was the number one day that my website was visited. So, that was the day I sent the email. Right at lunchtime. For those who eat at their desk. And dream about vacation. I used to run a special promo on Tuesdays also. A page went up on the website on Tuesday with a special for the coming weekend. You had to book while the page was up. (9 AM to 9 PM) Instead of doing that now, I can Tweet a special, like JetBlue does.
I think if people are going to read your newsletter, they will save it for another day rather than delete it. This, of course, is based on me alone and what I do. If I'm too busy, I'll wait until another day. UNLESS, the subject line is REALLY good.
What I notice is that the email is opened several times. Maybe the first time to see how long it is! And then to really read it and then again to review it for info the guest wants to file away.
 
F

FreeMarket

Guest
It's clear this forum is controlled by a few.
It's appaling that Morticia is using this forum to promote Costant Contact while destroying a fledgling new business, keepintouchmail.com.
First, keepintouchmail.com is built on the echomail technology which has been around since 1994.
Second, who said that google yahoo and bing control the future of new businesses. Just because a business is not listed there does that mean they don't exist?
Third, who are the three of you on this site controlling the future of American business? Have any of you every built a company?!
Fourth, do you think your behavior is fair and just to the whole hospitality community to only promote one e-mail marketing supplier?
Fifth, given internet forums are supposed to be fair and transparent, why is Morticia so rappidly promoting Costant Contact? What is her business relationship with them? Has she ever used both of these products?
I find the three of you behavior appaling and frankly facist to promote one sigle vendor. I'm asure that if another vendor like bnbfastmail.com tried to promote itself through that forum you also destroy them as you did with keepintouchmail.
Clearly new suppliers have no opportunity with the three of you destroying reputations in seconds!
I encourage all bnbowners who are interested in email marketing to make their own judgements by testing all the tools mentioned in this forum!
 

wendydk

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On their website and in their paid google ads (the only places they appear online that I could find), this company claims to have been in business since 1994.
WHOIS says differently:
**************************************************
Registrant:
MIT Entrepreneurship Center
1 Amherst St
E40-196
Cambridge, Massachusetts 02142
Administrative Contact: Pacheco, Jose
Domain Name: KEEPINTOUCHMAIL.COM
Created on: 19-Jan-10
Expires on: 19-Jan-11
*************************************************
They have a little something to learn about honesty and integrity in business
 

Morticia

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It's clear this forum is controlled by a few.
It's appaling that Morticia is using this forum to promote Costant Contact while destroying a fledgling new business, keepintouchmail.com.
First, keepintouchmail.com is built on the echomail technology which has been around since 1994.
Second, who said that google yahoo and bing control the future of new businesses. Just because a business is not listed there does that mean they don't exist?
Third, who are the three of you on this site controlling the future of American business? Have any of you every built a company?!
Fourth, do you think your behavior is fair and just to the whole hospitality community to only promote one e-mail marketing supplier?
Fifth, given internet forums are supposed to be fair and transparent, why is Morticia so rappidly promoting Costant Contact? What is her business relationship with them? Has she ever used both of these products?
I find the three of you behavior appaling and frankly facist to promote one sigle vendor. I'm asure that if another vendor like bnbfastmail.com tried to promote itself through that forum you also destroy them as you did with keepintouchmail.
Clearly new suppliers have no opportunity with the three of you destroying reputations in seconds!
I encourage all bnbowners who are interested in email marketing to make their own judgements by testing all the tools mentioned in this forum!.
FreeMarket said:
I encourage all bnbowners who are interested in email marketing to make their own judgements by testing all the tools mentioned in this forum!
It's clear this forum is controlled by a few. Wrong. You haven't read any other threads but this one so you wouldn't really know that would you.
It's appaling that Morticia is using this forum to promote Costant Contact while destroying a fledgling new business, keepintouchmail.com. Fledgling business? I thought BertieQ said it had been around for years.
First, keepintouchmail.com is built on the echomail technology which has been around since 1994. Terrif. Why not flog that company?
Second, who said that google yahoo and bing control the future of new businesses. Just because a business is not listed there does that mean they don't exist? Google, Yahoo & Bing say so. Try to have a website-based business they don't recognize.
Third, who are the three of you on this site controlling the future of American business? Have any of you every built a company?! Yes, we have all built companies. Which one did you build?
Fourth, do you think your behavior is fair and just to the whole hospitality community to only promote one e-mail marketing supplier? I believe I said I was putting the company I use out there. Everyone else is welcome to do the same.
Fifth, given internet forums are supposed to be fair and transparent, why is Morticia so rappidly promoting Costant Contact? What is her business relationship with them? Has she ever used both of these products?Who says internet forums are fair and transparent? Morticia has promoted CC before because she uses them and they work. So if BertieQ and you like your email program, use it. Don't complain because Morticia likes someone else's.
I find the three of you behavior appaling and frankly facist to promote one sigle vendor. I'm asure that if another vendor like bnbfastmail.com tried to promote itself through that forum you also destroy them as you did with keepintouchmail. Oh goody, 'fascist'. Name-calling isn't allowed here, you need to read the terms below.
Clearly new suppliers have no opportunity with the three of you destroying reputations in seconds! This little group destroyed a business in seconds? One that has been in business since 1994? We tried bringing down TripAdvisor but had no luck and they haven't been in business all that long.
I encourage all bnbowners who are interested in email marketing to make their own judgements by testing all the tools mentioned in this forum! And we all agree.
If you read all of the comments and followed the logic, you will realize that we don't trash new businesses who are honest. Present a product by saying you are a happy user of a product that is 15 years old by flogging a website that went up a month ago and you'll get called on it. BertieQ signed on to flog the company by using their script. Pretty much word for word off their homepage. Why not say what his real experince was in his own words? If you use a product you can do that.
If anyone wants to offer their opinions on a product, they're welcome to do so. But they should use their own words and not the company's press release. Or they should state they are a member of the company and play by the rules listed below.
And if you read the comments you'll see that the product info was left so people COULD check the veracity of the product. If this group really didn't want the product to show up here, it would have been gone immediately as numerous people flagged it immediately as spam.
But it's still here, isn't it?
What we do here is to try to protect innkeepers from being spammed by showing them how to look at a product and determine if it's just another bottomless pit into which they are expected to drop their money.
So let's hope my post stays up for awhile so people can see your questions have been answered.
 
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