You didn't ask, but I think my iPhone is the best! Yes, you can import your contacts from your old phone & also from your email (so you can have all of the info-name, address, email, phone, special notes-all in one place). The touch screen is very easy to use.
I also can easily answer email inquiries from my iPhone (could from the Blackberry, too, but the screen & all that you can do/see is SO much easier/clearer w/the iPhone).
It has a calendar, where you can even set alarms (example, after folks check out, sometimes we arrange a time to meet them at the ferry dock w/their bags).
It is my am wake up alarm, too.
Has great GPS-you just put in where you want to go & it draws a little map (which you can zoom in or out on) & gives step by step written directions, too (you could even choose how you want to get to your destination-car, walking, public transport).
The above are not even getting into all the "apps" that you can load up & utilize-like Facebook or Twitter that you can use (for business as well) right there. Example, we can snap a picture & then upload to our business FB page w/caption in seconds. So easy!
My iPhone is great!