i had walkins last nite - around 7 ...
it has been in the 40's at nite here. the rooms not in use are closed. if a guest is checking in to a room, i turn up the heat when they check in and show them (it's electric heat in the rooms, comes up quick)
well, the walkins ... one spoke a little english the other did not. i think they spoke german. i pointed to the thermostat because when i opened the door, the room was chilly. and i said they could turn up the heat. they looked around the room and were talking to each other for a few minutes, back and forth (in german?) and finally said, ' sorry .. is too cold here' and headed down the stairs. maybe they thought i was saying the heat is as high as it goes?
i don't know. was tired and didn't bother trying to explain further ... just let them go.
it has been in the 40's at nite here. the rooms not in use are closed. if a guest is checking in to a room, i turn up the heat when they check in and show them (it's electric heat in the rooms, comes up quick)
well, the walkins ... one spoke a little english the other did not. i think they spoke german. i pointed to the thermostat because when i opened the door, the room was chilly. and i said they could turn up the heat. they looked around the room and were talking to each other for a few minutes, back and forth (in german?) and finally said, ' sorry .. is too cold here' and headed down the stairs. maybe they thought i was saying the heat is as high as it goes?
i don't know. was tired and didn't bother trying to explain further ... just let them go.