Copperhead
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Yes, it is a matter of pride to quote your resume as Hospitality Management from a prestigious schools and degree in Psychology as if that has much meaning. I have a Master's in computer science from one of the prestigious schools in the field as well as a Bachelor's in Biology, and the googling of "Bed and Breakfast Guests" yields 881,000,000 which is 881 MILLION hits (ie, not BILLION).Arbitrary? If one Googles "Bed and Breakfast Guests" it returns 881 BILLION hits!That is an odd assessment. Dictionary.com refers to client (adj form) as a regular customer. In other words, a continuing relationship. Guest had no sense of repetition.Yes. And referring to folks who stay in our homes/inns/B&Bs as anything but "guests", such as clients, is always telling towards one's overall mindset and perspective re warmth and hospitality.I am going to break my own promise to ME and respond.Recently I put a thread up, with a few ideas I had for security. One was a videocam in the checkin area; my wife will be by herself at times. Another was to spend about 30 seconds per room taking before/after shots of furniture/walls/carpets in case of damage. Also, quick pix of the license plates and "this place is alarmed" stickers on the doors, essentially.
Responders could have told me "doesn't apply" or better ways to do it. Instead, I was mauled, joked at, abused, ridiculed, and spat up, in great detail. I am a longterm landlord, so that is the POV I start from, modified for the fact it is very short-term stays.
Many other times I have been stomped on for daring to have an opinion. I have been "snarked at", flamed, told basically to shut up, accused of having a bad attitude, etc.
There are a few people here, who are downright evil and haughty in their opinions of others. They have years of experience, so that gives them the right to look down on new people, stalk, ridicule, and other forms of obnoxious behavior. I try to envision these people as also being congenial hosts, but the anonymity of the internet allows them to become conceited jackasses (sorry for the non PC language).
There is nothing in any of my posts I regret nor would I take back. This is a democracy, so we are allowed to have opinions, to learn, to discuss ideas, to make mistakes, and to try and further one another's knowledge and experience.
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Perhaps the reason the comments are what they are is because aspirings and newbies read here and no one wants the statements of someone who has NEVER BEEN an innkeeper taken as fact, policy, or the way things should be done.
The goal of an innkeeper should be to offer WELCOMING, relaxing, and comfortable oases to people with stressful lives. THEY are trusting us to provide this (not a prison atmosphere) and to be warm, welcoming people. WE trust them to provide revenue. In 19 years, I have never had anything stolen. Now retired, I know innkeepers with an antique shop in one room of the inn AND a collection of snuff boxes on display on a table in the common room - the kind than could be covered with an hand and disappear - and NONE were ever stolen.
The guests at a B & B are NOT the no-tell motel patrons nor the stolen towel hotel people. For the most part, they are the people who appreciate us and what we offer. They are not tenants, they are guests. There IS a difference. OK, going back to my sandbox.
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The first thing I reviewed using "bed & breakfast" client, hotelpropeller.com (7 ways to advertise a B&B article) uses "client" 3x as much on that page as "guest".
In addition, googling the search term "bed and breakfast" client returns 92 million hits.
Picking arbitrary things and standing on a soap box is pride, it is not proof.
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This is not a matter of pride. I do however, have a Hospitality Management degree from one of the most prestigious schools in the field, and we were immediately taught from day one, that folks are our Guests. In fact, if one were to utter "client" we would immediately be chastised by our professors. .
I also have a degree in Psychology and the terms we choose to use are indeed indicative of our perceptions.
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So apparently your prestigious school did not place much emphasis on basic math. And "bed and breakfast clients" returns 123 MILLION hits, so obviously it is used widely and broadly. So apparently your professors fulfill the "those who cannot do, teach."
Also, your double period after "professors" does not say much about their emphasis on punctuation, either.
But that is endemic here. A few people think way too much of themselves, and try to push others around. Pride. Lack of humility. Self important. Self righteous.
Next time, stop aiming the gun at both feet.
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ANDundersea said:
If I recall, YOU have repeatedly touted your education in several posts. YOU are the one that continues to try to impress people with your background & knowledge, yet you have no experience in our industry.undersea said:
This is also not the first time you have mentioned these, in your words, 'stalkers' because they rebuttal your posts. Those of us that have been on this site for far longer than you know that new people read these posts every day. It is important for this site to provide the experienced innkeepers perspective(s).
When people read bazaar posts, such as your security post (IMHO), more experienced innkeepers find it necessary to set the record straight. But if you feel the need to be that anal in your security, so be it as long as you feel you will be more comfortable doing so. AND this brings me to one question, if you do not like the advice here or the people offering advice here, WHY are YOU here?
