Quantcast

PITA vs Toxic Guests

INNspiring.com | Innkeeper Forum & Innkeeping Resources

Help Support INNspiring.com | Innkeeper Forum & Innkeeping Resources:

JBloggs

Moderator
Moderator
Joined
Oct 7, 2008
Messages
17,743
Reaction score
0
After this weekend I came to find the term PITA endearing, in fact if only my guests were PITAS then I could have possibly dealt with them better. I did not go into details on the forum of the aftermath - but a specific room went from bad to worse and I have deemed those guests toxic.
I have them on the "Do Not Rent To Again" list, even after they said they can't wait to come back under better circumstances. They were by far the worst guests we have ever had here, and honestly they did not blow up their room or do drugs or any of those things we detest. They were just very very difficult people to deal with, they sucked the life and energy out of you.
I was thinking about the classification of PITA and discussing it with DH as I said, they simply do not fall under that category. I think the term PITA has been an all encompassing acronym we use for 'bad guests' and maybe we need a new classification, a scale, if you will.
 

Morticia

Administrator
Staff member
Administrator
Moderator
Joined
May 22, 2008
Messages
17,358
Reaction score
235
Like a Richter scale? Or a hurricane category? We could use the Mohs scale if the guests are particualrly dense.
 

muirford

Administrator
Staff member
Administrator
Moderator
Joined
May 22, 2008
Messages
2,493
Reaction score
12
Like a Richter scale? Or a hurricane category? We could use the Mohs scale if the guests are particualrly dense.
.
ROFL
 

Don Draper

Well-known member
Joined
Aug 10, 2008
Messages
2,863
Reaction score
0
Yeah, I take the term PITA literally and apply it as such. Sounds like you had Total Nightmare guests.
 

wendydk

Well-known member
Joined
Jun 7, 2009
Messages
1,656
Reaction score
0
OK, so you nailed our one really bad guests...toxic.
Maybe normal PITA's don't faze me, but I wanted to choke those people.
 

JBloggs

Moderator
Moderator
Joined
Oct 7, 2008
Messages
17,743
Reaction score
0
OK, so you nailed our one really bad guests...toxic.
Maybe normal PITA's don't faze me, but I wanted to choke those people..
PITA stands for........?
.
pain in the

.
Hahaa....I love it!
Also, where is the TA site that everyone refers to in regard to comments posted by previous guests?
.
You are definately not in this country are ye?
That's right I remember where you are,I think.
TA is Trip Advisor. www.tripadvisor.com
Many of us have badges with links to TA on our website, reviews are very popular for future guests, big angle for marketing at the moment - to tout your excellent reviews. Guests like reading about other guests experiences. ie this place is very pink and frilly, not to my taste. ie walk to fine restaurants. etc
 

knerrsotb

Member
Joined
Oct 26, 2009
Messages
11
Reaction score
0
OK, so you nailed our one really bad guests...toxic.
Maybe normal PITA's don't faze me, but I wanted to choke those people..
PITA stands for........?
.
pain in the

.
Hahaa....I love it!
Also, where is the TA site that everyone refers to in regard to comments posted by previous guests?
.
You are definately not in this country are ye?
That's right I remember where you are,I think.
TA is Trip Advisor. www.tripadvisor.com
Many of us have badges with links to TA on our website, reviews are very popular for future guests, big angle for marketing at the moment - to tout your excellent reviews. Guests like reading about other guests experiences. ie this place is very pink and frilly, not to my taste. ie walk to fine restaurants. etc
.
Not only am I not in your country, I'm a newbie! Haha, I hate flinging my ignorance around so publicly but if I don't ask, I'll never know. You guys are such a lifesaver on so many issues. Where on this site do I find all of your B&B websites?
 

JBloggs

Moderator
Moderator
Joined
Oct 7, 2008
Messages
17,743
Reaction score
0
OK, so you nailed our one really bad guests...toxic.
Maybe normal PITA's don't faze me, but I wanted to choke those people..
PITA stands for........?
.
pain in the

.
Hahaa....I love it!
Also, where is the TA site that everyone refers to in regard to comments posted by previous guests?
.
You are definately not in this country are ye?
That's right I remember where you are,I think.
TA is Trip Advisor. www.tripadvisor.com
Many of us have badges with links to TA on our website, reviews are very popular for future guests, big angle for marketing at the moment - to tout your excellent reviews. Guests like reading about other guests experiences. ie this place is very pink and frilly, not to my taste. ie walk to fine restaurants. etc
.
Not only am I not in your country, I'm a newbie! Haha, I hate flinging my ignorance around so publicly but if I don't ask, I'll never know. You guys are such a lifesaver on so many issues. Where on this site do I find all of your B&B websites?
.
at the bottom of this page is Member B&B's and Featured Inns. I am not sure how many are listed there, not most, but some. :)
 

gillumhouse

Moderator
Staff member
Moderator
Supporting Member
Joined
May 22, 2008
Messages
15,559
Reaction score
151
OK, so you nailed our one really bad guests...toxic.
Maybe normal PITA's don't faze me, but I wanted to choke those people..
PITA stands for........?
.
pain in the

.
Hahaa....I love it!
Also, where is the TA site that everyone refers to in regard to comments posted by previous guests?
.
You are definately not in this country are ye?
That's right I remember where you are,I think.
TA is Trip Advisor. www.tripadvisor.com
Many of us have badges with links to TA on our website, reviews are very popular for future guests, big angle for marketing at the moment - to tout your excellent reviews. Guests like reading about other guests experiences. ie this place is very pink and frilly, not to my taste. ie walk to fine restaurants. etc
.
Not only am I not in your country, I'm a newbie! Haha, I hate flinging my ignorance around so publicly but if I don't ask, I'll never know. You guys are such a lifesaver on so many issues. Where on this site do I find all of your B&B websites?
.
Some are incognito so you will not match them with their inns. Some are letting it all hang out - like me. But I rarely have PITA guests or situations that I NEED to go anon.
 
Top