We KNOW they don't read. I like the idea of having an additional place for them to check that says, as K9 suggests "I am aware that this Inn does not accept pets." If you can arrange it so they can't book without checking this box you will at least have one other safeguard in place..
Here's the long-range problem with that...we will take pets we know. So I don't want someone grousing that they thought we were 'pet free'.
It's a fine line I'm balancing on here. We just had a run of bad pet people this summer and we're done catering to them. But, the families who have been coming for years and are good pet people? We want them back. We just don't want 'new' dogs.
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Madeleine said:
Here's the long-range problem with that...we will take pets we know. So I don't want someone grousing that they thought we were 'pet free'.
It's a fine line I'm balancing on here. We just had a run of bad pet people this summer and we're done catering to them. But, the families who have been coming for years and are good pet people? We want them back. We just don't want 'new' dogs.
It will be just your luck that these great repeats w/pets will be the ones reading and seeing you no longer are pet friendly. Do you or can you have a list of pet family emails that you can send notice to "We are no longer pet friendly EXCEPT for YOU"
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I am planning a selective email to our 'good' pet guests.
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I understand your dilemma in wanting to accept certain returning pets. But, how will you handle a situation where a returning pet is staying and a new guest find out after they spent time & money finding a pet sitter because you wouldn't let them bring their dog? Sticky situation indeed...
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They couldn't have brought their pet anyway...only one pet room available. Or, 'Sorry, they had already booked before we changed our policy.'
We have had to turn away other pets before because the room was already taken. Usually, the guests go elsewhere rather than leave Fluffy at the kennel. I have a list of other properties where pets are welcome.
Similar to turning away guests who want to stuff 4 people in a room with 1 bed.
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