Breakfast Diva
Well-known member
- Joined
- May 27, 2009
- Messages
- 5,911
- Reaction score
- 29
Lawdy, lawdy, lawwwwdy......I hope these people don't book with me, even if it IS only one night! Today I received this e-mail...
Hello,
"I have a question about your availability. We are looking to get away for the weekend of Saturday, May 14 - Monday, May 16. On your availability calendar, it shows that the 14th and 16th are booked for _____ and ____ suites. Does it mean that those days are not availability to book or does it mean that people are checking out and checking in on those days and the days of 14-16 are still availability to reserve?"
Sooo, I sent them back an e-mail explaining with simplicity how the x's on the calendar work....got this response back:
"Just to be clear, breakfast served to us in our room and everything mentioned on the website is still included even if for just one night, correct?
Thanks again,"
Just put me out of my misery now! And it's not even summer yet.
So here's my question. Does "stupid" always equal "PITA"?
Hello,
"I have a question about your availability. We are looking to get away for the weekend of Saturday, May 14 - Monday, May 16. On your availability calendar, it shows that the 14th and 16th are booked for _____ and ____ suites. Does it mean that those days are not availability to book or does it mean that people are checking out and checking in on those days and the days of 14-16 are still availability to reserve?"
Sooo, I sent them back an e-mail explaining with simplicity how the x's on the calendar work....got this response back:
"Just to be clear, breakfast served to us in our room and everything mentioned on the website is still included even if for just one night, correct?
Thanks again,"
Just put me out of my misery now! And it's not even summer yet.
So here's my question. Does "stupid" always equal "PITA"?