I'm very frustrated and not happy with Webervations! My problem is still not fixed! Not only did I call them before the close of business yesterday, but I also wrote an offline e-mail. Today it's still not fixed, so I just called and of course their voice mail says their business hours are Mon-Friday. I left another message just now and we'll see what happens over the weekend. GREAT!.
Breakfast Diva said:
I'm very frustrated and not happy with Webervations! My problem is still not fixed! Not only did I call them before the close of business yesterday, but I also wrote an offline e-mail. Today it's still not fixed, so I just called and of course their voice mail says their business hours are Mon-Friday. I left another message just now and we'll see what happens over the weekend. GREAT!
You can always send me a private message. Ben asked to get information to investigate this, did you send to him? He is usually pretty good about following-up. If you send me a private email I can investigate as well. As Ben mentioned before, nothing was wrong on our end. The other issue posted here was an ISP's own domain name server working incorrectly - clearly something beyond our control.
Believe it or not, over half of all support calls we get wind up either being an ISP problem, a PC problem, a webmaster issue (made a change, messed up a link), etc.
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