Weaver
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- Jan 24, 2012
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Maddie, maybe at check in you can just ask to see their cell phones and then put a sticky note on it saying "please read the in-room guest book first"Even tho we do not have the do not disturb signs we do have a notice with 'important info' that lets the guest know we clean between 9 AM- 1 PM. So, if you're lollygagging around until 2 PM, no one is going to touch the room at tht point. I'm dead by 1 PM!Does anyone have signs for the guests to use for 'no housekeeping', or 'do not disturb'? Or is that more of a hotel/motel sorta deal?.I think some people use those signs and if you make them fun I'd be ok with them. The plain old B&W 'Do Not Disturb' signs are not really for B&B's.Olga said:Does anyone have signs for the guests to use for 'no housekeeping', or 'do not disturb'? Or is that more of a hotel/motel sorta deal?
Caveat- some folks have found the guests will hang out in their rooms until 4PM and then flip the sign over and expect the room to be cleaned. I would have no idea someone was gone from their room and needed it picked up!
.I wonder if they are made aware that housekeeping is only available between certain times? I know in some hotels, the housekeepers are gone by 5pm ... earlier if all their work is done sooner.Madeleine said:I think some people use those signs and if you make them fun I'd be ok with them. The plain old B&W 'Do Not Disturb' signs are not really for B&B's.Olga said:Does anyone have signs for the guests to use for 'no housekeeping', or 'do not disturb'? Or is that more of a hotel/motel sorta deal?
Caveat- some folks have found the guests will hang out in their rooms until 4PM and then flip the sign over and expect the room to be cleaned. I would have no idea someone was gone from their room and needed it picked up!
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.Do people read the guest books that thoroughly? Or just read the information they are looking for? I myself sometimes just leaf through them. We went away for 2 weeks this year, and I don't even think I looked at it (I think my other half looked at it though).Madeleine said:Even tho we do not have the do not disturb signs we do have a notice with 'important info' that lets the guest know we clean between 9 AM- 1 PM. So, if you're lollygagging around until 2 PM, no one is going to touch the room at tht point. I'm dead by 1 PM!
Would a housekeeping schedule on the back door or on one of those little stand up notices on a desk work? Or would that just be adding clutter?
.OK, here's the deal...some people read every scrap of paper in the room, some tell me there was absolutely NO information in the room about anything they needed.Olga said:Do people read the guest books that thoroughly? Or just read the information they are looking for? I myself sometimes just leaf through them. We went away for 2 weeks this year, and I don't even think I looked at it (I think my other half looked at it though).Madeleine said:Even tho we do not have the do not disturb signs we do have a notice with 'important info' that lets the guest know we clean between 9 AM- 1 PM. So, if you're lollygagging around until 2 PM, no one is going to touch the room at tht point. I'm dead by 1 PM!
Would a housekeeping schedule on the back door or on one of those little stand up notices on a desk work? Or would that just be adding clutter?
SO. On the back of the door, just like a hotel, I have the check out time. Still get guests who are standing at the door, studiously avoiding seeing the sign with the check-out time, while I'm knocking on it at 11:30 tell me they had no idea check-out was at 11.
Ditto any other info.
I have those little plastic 5x7 picture frames like you would stand on a table in which I have a sheet with all the really important stuff- breakfast, WiFi, check-out, how to find us. I put this on the dresser on top of the guest book. Nothing doing. Had guests say they couldn't log onto the WiFi, they didn't have the pw.
I put both the book and the picture frame ON the bed. They have to move it, touch it, look at it to use the bed. Same problem. 'Oh, I didn't see it.'
So, you can do anything and everything but 95% of the guests are on vacation in more ways than one and they do not read. I just do it for those 5% who do read. Which reminds me that I have to update the room books this month.
Hey, I do it myself. I sat down in a hotel in Vegas and tried to log onto the WiFi there. No can do. I go looking for something that tells me how to do this and can't find it. FInally I look for a phone number to call and there it is...directions for how to get on the internet. Not WiFi.
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Hey worth a shot. Because you know they never leave the cell phone, even when the rest of their brain is on vacation.