Mountain Inn
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- Nov 24, 2008
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Anyone else getting requests for changing the room night from Nov. 10? We booked two Vets for the night of Nov 10 - had originally planned for one, but with so many requests, decided to expand it to two. The first one called back later to cancel because of his schedule conflicts. The second is happy. We then offered it to the third caller, who accepted and asked us to hold one paid day prior to the Nov. 10 event. We did, sent detailed confirmation. He later called to say that he would like the extra day the day AFTER the gift day, rather than before. We sent new confirmation, for Nov 10 and 11, with the second day as a paid day. Just got an email saying that when we spoke by phone, I had agreed to Thursday and Friday, Nov. 11 and 12, with the 11th as the gift day with a request to please reconfirm accordingly. I recalled that I had agreed to move the paid day to the day after the special gift night of Nov. 10. ????? Although we do not wish to make any vet unhappy, we are not prepared to give free nights other than the night of the 10th. Anyone else had this happen yet?
Thanks again, Kathleen, Jeanne, Jim...You three should set up your own marketing company when you retire next time!! Please know I am not complaining!
Thanks again, Kathleen, Jeanne, Jim...You three should set up your own marketing company when you retire next time!! Please know I am not complaining!