We had our first breakfast on the porch this morning. The server made a gratuity. I told the "server" you can serve burnt food, or drop coffee, but if you smile and are cheerful and respectul they will overlook anything! On the same token, the food can be perfect and an unfriendly server can spoil the whole meal. So she was happy! The other "server" is eager to do this tomorrow. They each get one day this weekend.
What are the stupidest mistakes service professionals make...
- Thread starter JBloggs
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