egoodell
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Okay, I knew it would happen someday, but Chris is steamed. We've been running wine tours for 7 years - no problems. The inn for over two years, no problems.
Had someone argue about a one night stay for her neice - it was an old gift certificate for one night and when i first made them didn't think to note on the gift certificate that weekends are a required two night stay.
The aunt called when we told them two nights only on weekends and went on and on and since she wanted to come at a slower time so we figured we'd just get her out of the way. I knew she would be trouble.
Chris took them on the wine tour and they were incredibly rude. I'm guessing they are in their 30s. They have a child (!!).
When they came back from the tour they sat on the deck and guzzled a bottle of wine.
So now (at least the husband called me both times) she has just thrown up on the bed the second time. The husband is catching it so it has not hit the waterproof mattress cover. I've made the bed twice and have told him there is no more comforters to be had.
Chris is mad because he won't make her go outside and walk.
I'm just hoping she falls asleep and doesn't have any more food to throw up.
If he calls us again and says she got sick on the bed again I think we'll tell them to leave, and just risk the aunt's wrath (she bought the gift certificate.)
Husband is fine but not having a good time. He has offered to pay for damages. I will get his credit card since we can't do the blanket and comforter in house, and frankly, I'm worried about the condition of the bathroom.
What would you all do? Chris is hopping mad and wants to know.
Edited to add: Chris thinks the sheets will be ruined due to acid or something in her vomit. I'm hoping since we're trying to wash them all tonight they might be saved. Does anyone know so that I'm prepared when I ask for his credit card in the am? He did offer to pay for damages, so I'm going to ask for a card since we don't have a big washer yet so cannot wash the blanket and comforter in house. I'll be able to check for other damage after they go. If they sneak out in the morning I'll have to email them for it, I guess.
RIki
Had someone argue about a one night stay for her neice - it was an old gift certificate for one night and when i first made them didn't think to note on the gift certificate that weekends are a required two night stay.
The aunt called when we told them two nights only on weekends and went on and on and since she wanted to come at a slower time so we figured we'd just get her out of the way. I knew she would be trouble.
Chris took them on the wine tour and they were incredibly rude. I'm guessing they are in their 30s. They have a child (!!).
When they came back from the tour they sat on the deck and guzzled a bottle of wine.
So now (at least the husband called me both times) she has just thrown up on the bed the second time. The husband is catching it so it has not hit the waterproof mattress cover. I've made the bed twice and have told him there is no more comforters to be had.
Chris is mad because he won't make her go outside and walk.
I'm just hoping she falls asleep and doesn't have any more food to throw up.
If he calls us again and says she got sick on the bed again I think we'll tell them to leave, and just risk the aunt's wrath (she bought the gift certificate.)
Husband is fine but not having a good time. He has offered to pay for damages. I will get his credit card since we can't do the blanket and comforter in house, and frankly, I'm worried about the condition of the bathroom.
What would you all do? Chris is hopping mad and wants to know.
Edited to add: Chris thinks the sheets will be ruined due to acid or something in her vomit. I'm hoping since we're trying to wash them all tonight they might be saved. Does anyone know so that I'm prepared when I ask for his credit card in the am? He did offer to pay for damages, so I'm going to ask for a card since we don't have a big washer yet so cannot wash the blanket and comforter in house. I'll be able to check for other damage after they go. If they sneak out in the morning I'll have to email them for it, I guess.
RIki