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  1. L

    How much does are you paying per room to have it cleaned.

    We have employees, but I just used a cleaning service who did 11 rooms for me today. 15$ for a reg room, 20.00$ for a larger room with a Jacuzzi. Seemed like alot till I started figuring out what my employees cost.
  2. L

    How much does are you paying per room to have it cleaned.

    What are you paying per room to have a housekeeper come in and clean. Contract Labor.
  3. L

    Well it finally happened: TA bumped me

    What are you paying per room to have a housekeeper come in and clean. Contract Labor.
  4. L

    Service dog my arse

    Husband came to the office to let us know that his wife has a ser vice dog. He then told me they love to ride bicycles all over. I asked how the dog rides with them. He said that no they leave the dog in the room and also when they go out to dinner? Hmmm A while back we had a couple with a...
  5. L

    Bread Pudding

    We serve bread pudding every morning. Guests love it! We mix up all breads, pancakes, waffles, etc.
  6. L

    Superinn down?

    Thanks for the reply.
  7. L

    Superinn down?

    Anybody having trouble with superinn tonight Friday 9-23-11
  8. L

    Superinn on a Blackberry

    I had a palm pre which it worked, but I don't like that phone as a phone. I like parts of the bberry more. There is always a trade off in everything.
  9. L

    Superinn on a Blackberry

    Help, is anyone able to run superinn on a blackberry?
  10. L

    Do you provide pen & paper in the guest rooms and if so are they personalized?

    Do you provide pen & paper in the guest rooms and if so are they personalized?
  11. L

    more than normal cancellations?

    I got part of another post in my brain, my bad
  12. L

    RezOvation announces new benefits and pricing for RezOvation and Webervations Products

    swilson I spend alot with b&b. com, Silver with 2 additional cites, most of the time win featured property of the month in additional city & do bids on multiple cities for top billing. With all of this it works well for me. I don't use their global booking area.
  13. L

    more than normal cancellations?

    Bree, The problem I have with an automated system is that I have a different policy for groups & also I like to review the reservation. I like accepted them in SI, just don't like how you have charge with it.
  14. L

    more than normal cancellations?

    Copperhead, What you are saying is that reg guests (non groups) pay for the 1 night or 50% for 4 nights or more they only lose the dp and not the entire amount. My policy, you lose the total amount of the entire reservation if you cancel less than the 7 days. Most of my weekends are a 2 night...
  15. L

    more than normal cancellations?

    Bree, I believe some cc companies do charge the processing fee & I understand others don't. I wish SI was easier to charge / credit reservations rather than start typing in the cc terminal. I have not been brave enough to charge a handling/ cancellation fee. Thought that maybe I should charge...
  16. L

    more than normal cancellations?

    On groups I require 25% down, another 25% 30 days from the date of arrival and the balance on arrival. If you cancel outside of the 30 day mark you lose your 25% and if you cancel within the 30 days you are responsible for the entire amount. This quickly changes who needs room and who wants to...
  17. L

    more than normal cancellations?

    I may consider 10 day policy next year. On groups they will lose 25% unless it is less than 30 days then they are responsible for it all. FYI, I sent 1 a GC and rebooked the room. The others somehow managed to overcome their emergencies (I think not all have checkin yet). It is amazing when...
  18. L

    more than normal cancellations?

    We have had more reservations wanting to cancel this week than I can remember since a hurricane. I believe we have had 7 different reservations everything from emergencies, cant get off work, to cant leave the dog outside due to construction and possible nails in the yard. The holidays have...
  19. L

    'rust' spots on towels

    Your washer probably has rust behind the holes in the basket and you can't see them. I replaced our equipment years ago with the same problem. I would suggest either stainless or plastic on any new equipment. rustgo by alwilson.com works great. It removes rust instantly & then you rinse with...
  20. L

    Is everybody up to date with new pool/spa laws?

    Bree you are correct. You must be in compliance by Dec 19, 2008 or when you reopen.
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