- Oct 22, 2011
- Reaction score
I have been talking to John at rezkey. I asked him if there was a way to send a follow up email with a survey after a guests has stayed. He thought that was a great idea and suggested survey monkey . Com. He said he could build this into a email. I'm really thinking about doing this. Two reasons: One I really would like to know what guests think of our property and where we can do better. Secondly, if a guests had a problem maybe they would vent here instead of TA. After the guests fill out the survey they will then be entered in a drawing for a stay or %off or something. Thoughts?