Well our PITA arrived from the US with her Mexican family in tow. They booked the whole house, demanded and was given a discount. They arrived late (well the ones from the US had an excuse as their flight was canceled and .... well it was a nightmare short of having to spend the night somewhere).
They took over the whole house. Wedding day ... uncle comes into the kitchen after breakfast. Kind of peers around the corner (looking for the house maid) .. I need someone to iron my shirt and pants. I heard, do you have an iron ... I said he could use ours. hmm he left the shirt and pants PIC said, for a good tip we can do that. We got nothing.
Next morning, male guest from the US comes in, says, hope you don't mind but my uncle is staying alone at the Holiday Inn next door, I invited him for breakfast. We will pay. We said that it was ok and that would be nice of him to pay a little something for the extra breakfast. We got nothing.
The US mom says, you really need to have this play and pak (or whatever it is called) ... I said that we don't really take small children (this was after we could not get the stains out of the white towels that was used to wipe the baby down before using soap and water after breakfast.
This is the "family" from the US that said that she would post a review on TA if we were worthy.
One of the parents changed a baby on the cushion of our wicker set, it has a "water" mark now. Stained our Oaxaca hand woven tablecloth with some sort of red juice that they brought. Oh I could go on.
Was so happy to see them leave. We may have to say from now on that our property is not suited for small children. Oh, and, we are also going to add a charge per person in room. Babies still wash, use bedding, towels, pool, towels, eat (oh and special request, ok I understand, but .. sigh).
We went above and beyone ensuring everyone was happy. They left happy. Said they would recommend, would come again when they can. I think they are now added to our list..