- Jun 9, 2008
- Reaction score
I have a question I need some help with. We checked in tonight at the Williamsburg B&B. When we arrived there was a envelope attached to the front door area with my name on it. On the inside was instructions and the key to our room. She put us in a different room than we booked. No one was home when we checked in so we brought out stuff in, etc., then went out to eat and walk around. When we got back here at 11pm there still was no one around. Once we checked on the Inn's website we found out that the room we are in is $30 less per night than the deposit I paid for (I paid $159 and this room's $129). This room is smaller than the one we reserved too. Of course I don't feel I should be paying the higher rate since she put us in a smaller, cheaper room. My question is, how do I tactfully tell her?? Since I haven't seen anyone I was thinking that at breakfast I would let her know I needed to talk to her regarding checking out (we will be leaving here EARLY so I want to get all the checkout stuff done ahead of time) then I will say something about the price difference. Any suggestions would greatly be welcomed!!!!