Morticia
Well-known member
- Joined
- May 22, 2008
- Messages
- 17,771
- Reaction score
- 685
I used to be in systems work in a previous life. It was a mandate that you NEVER make major changes on a weekend. And certainly not a weekend where workers might be on an extended break.This is John's answer: Sorry about the bug. Yes, it was related to the new trash feature. And no, I don't have an emergency number unfortunately. I was working on this right before I went to sleep for the night, which is why I wasn't able to respond sooner. I think the lesson is don't release new features right before going to sleep. Very sorry about the inconvenience. I also am looking possibly bringing in another person or two in the future which would help in situations like these.My guess is he doesn't know about it. But when he does he's going to be like " OH SH@t!!!!"
He really needs to have an Emergancy way of contacting him! This has been a worry for awhile. John is a business with one person. If something happens to him God for bid. We are all screwed!.
He fell asleep and the system was down for 12.5 hours. Not cool. He does need to have a fail-safe plan in place. I also think that sometimes he's a bit laissez-faire or in denial about the impact of some situations, like not acknowledging the slooooow reload speed of the system for almost three months. Or the manual reservations that still go missing. The more folks who say "Me too" the more he realizes it's not just a few of us being impacted. He needs an assistant now! Like innkeeping, this is a 24/7 job. On the other hand, he has always been responsive to my many requests for tweaks and upgrades. Let's hope he sees how many voiced their dismay and takes action like any successful exec should.
.
This applies to anyone, not picking on John.