MooseTrax
Well-known member
- Joined
- Apr 27, 2009
- Messages
- 270
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Do you have a silly season where you are? High season or off season doesn't really matter but silly season is when guests say and do silly things thinking you won't remember what they said the other 10 times they called. During breakfast a guest called to cancel tonight. That was 12 hours after they booked, almost to the minute. The cancellation policy was gone over (again) while pancakes were being flipped and they were going to call back. After conversing at home over whether or not they wanted to lose the deposit they decided to come. The reason for wanting to cancel was a hurt back. They were an early arrival. The reason they wanted an early arrival? They're out on the lake kayaking. It's the silly season here.