birdwatcher
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Well as you can fool some of the people all of the time but not all the people all the time...
Things where going just fine until last night and that just showed me that she likes to make certain that you know that "I have access to every part of this Inn except your room"...Nooo REALY?! OH I WAS P SED LAST NIGHT!
Here it is. Since Thursday everything was good, I met her first and actually gave her a hug, everything was going along fine, on Friday, we went from room to room and she cretiqued what she wanted but we've only been here for 8 weeks would be two months on the 3rd. So anyway there is this room that is on the second floor that is somewhat round because of the windows facing the front of the Victorian and this particular room has two double beds. It was arranged in the most unsusual way . The beds where cady-corner of eachother ( six windows surround this room) with a desk in between them and an aircdonditioner in one of the windows which you could not put the desk against it-it looked absolutely stupid. So we rearanged the room where one table was in between the two double beds which we straightened out beside eachother; it looked so much better-In our view-she pretty much HATED it, so we will have to change it back. We try to look at rooms as a guest would, and we stayed in that room-I didn't like it when I strayed there. The bathroom had a mirror that was so wide that it hit the electric outlet and you could not use it, we exchanged it from another room...(she didn't mind that) you look at things with a guest view-not your own view (this is the inexperience of being in the hospitality industry). Anyway, in another room on second floor the bathroom has a shelf type thing above the sink, this 'mirrored dark shelf" has a mirror that - no lie is about 8"x12" the rest is a wide shelf right below it-its a beautiful piece but it just does not belong in the bathroom. You can see your face, thats it, its dark so we put a little lamp on the shelf the whole piece is 3 feet long by 11/2 feet wide. We told her that its not really a piece that belongs in the bath and that its really difficult to put makeup on, shave or do any type of air...this was on Saturday. She came back last night and wrote the report of our inspections and when it came to this bathroom she said -the piece in ......room remains! guest can use the dresser to put on make up, I did.
In this content I understand completely why it may be that she can't keep innkeepers...like last night. Ok, I did alot yesterday so my hubbie was going to greet the guest and check them in as I had been outside I had just taken a shower and wasn't "guest ready", we do it all the time. Anyway, I proceeded to start ironing the pillow cases and napkins watching TV. When I was done I went into the kitchen and threre was a note stating she would like her left over fish (from takeout the night before) with ketchup. The kitchen is right off the dining room with a door leading from the dinning room which we close because of the cat, then there is another door leading into the innkeeper's quarters and off the hallway there is another door leading to the front of the house. Anyway, when I saw the note I got a little peaved- am I her servant? We've had served her breakfast every morning- no problem-she even took us out to dinner-nice, but the note just kind of made me feel like a servant, she could have looked in the fridge, taken it out and microwaved it. So I took out the fish, put it on a plate and microwaved it, when I knocked on her door she seemed to be on the phone, hubbie said just wait for her- like i wanted to stand outside her bedroom door until I heard quiet? NO WAY!@ I left the plate on the desk right beside her door. Next thing I knew she was barrled in the door through the front and stomped into the kitchen saying that the other door was locked...and she wanted her fish...it was out by the bedroomon the desk; I told her I knocked and she was on the phone. Anyway, she stomped back into her room saying something like-well thank you for giving me access to my home-OH I WAS JUST SO UPSET!@
So this morning she's sitting in the kitchen reiterating that she As OWNER...has access to the kitchen and everything else except for our bedroom. I kind of said, well you know I don't know why that door was locked and I know that you have access since you do OWN the inn...and so on and so forth and that she wanted to be a friend and she has always sat at the kitchen table...blah blah blah...I truly think that what she did all weekend was planned and what she did last night was planned as well.
We kind of figured out that she would have access to everything other than our room-that was a given and very morning I said to come on to the back cause she was looking for her tool box or something to that affect...she came right back to the laundry room...I thought this was normal that she would just come and go in her own place and then to come in this morning to the "Its my place, I have ALWAYS had access to this and that and" It just felt as if she did it on pourpose to let us know that its HER PLACE. I kind of apologized and said that we keep the doors closed because of the cat and that I never ment for her to think that we keept her out of that part of the Inn and that my husband sometimes has the habit of loking doors Sorry-but inside I was just seething!
I told my husband that when she comes next time I will NOT SERVE HER as a servant would. Can't wait till this is over.
Thanks for letting me vent! How would you all handle this?
Things where going just fine until last night and that just showed me that she likes to make certain that you know that "I have access to every part of this Inn except your room"...Nooo REALY?! OH I WAS P SED LAST NIGHT!
Here it is. Since Thursday everything was good, I met her first and actually gave her a hug, everything was going along fine, on Friday, we went from room to room and she cretiqued what she wanted but we've only been here for 8 weeks would be two months on the 3rd. So anyway there is this room that is on the second floor that is somewhat round because of the windows facing the front of the Victorian and this particular room has two double beds. It was arranged in the most unsusual way . The beds where cady-corner of eachother ( six windows surround this room) with a desk in between them and an aircdonditioner in one of the windows which you could not put the desk against it-it looked absolutely stupid. So we rearanged the room where one table was in between the two double beds which we straightened out beside eachother; it looked so much better-In our view-she pretty much HATED it, so we will have to change it back. We try to look at rooms as a guest would, and we stayed in that room-I didn't like it when I strayed there. The bathroom had a mirror that was so wide that it hit the electric outlet and you could not use it, we exchanged it from another room...(she didn't mind that) you look at things with a guest view-not your own view (this is the inexperience of being in the hospitality industry). Anyway, in another room on second floor the bathroom has a shelf type thing above the sink, this 'mirrored dark shelf" has a mirror that - no lie is about 8"x12" the rest is a wide shelf right below it-its a beautiful piece but it just does not belong in the bathroom. You can see your face, thats it, its dark so we put a little lamp on the shelf the whole piece is 3 feet long by 11/2 feet wide. We told her that its not really a piece that belongs in the bath and that its really difficult to put makeup on, shave or do any type of air...this was on Saturday. She came back last night and wrote the report of our inspections and when it came to this bathroom she said -the piece in ......room remains! guest can use the dresser to put on make up, I did.
In this content I understand completely why it may be that she can't keep innkeepers...like last night. Ok, I did alot yesterday so my hubbie was going to greet the guest and check them in as I had been outside I had just taken a shower and wasn't "guest ready", we do it all the time. Anyway, I proceeded to start ironing the pillow cases and napkins watching TV. When I was done I went into the kitchen and threre was a note stating she would like her left over fish (from takeout the night before) with ketchup. The kitchen is right off the dining room with a door leading from the dinning room which we close because of the cat, then there is another door leading into the innkeeper's quarters and off the hallway there is another door leading to the front of the house. Anyway, when I saw the note I got a little peaved- am I her servant? We've had served her breakfast every morning- no problem-she even took us out to dinner-nice, but the note just kind of made me feel like a servant, she could have looked in the fridge, taken it out and microwaved it. So I took out the fish, put it on a plate and microwaved it, when I knocked on her door she seemed to be on the phone, hubbie said just wait for her- like i wanted to stand outside her bedroom door until I heard quiet? NO WAY!@ I left the plate on the desk right beside her door. Next thing I knew she was barrled in the door through the front and stomped into the kitchen saying that the other door was locked...and she wanted her fish...it was out by the bedroomon the desk; I told her I knocked and she was on the phone. Anyway, she stomped back into her room saying something like-well thank you for giving me access to my home-OH I WAS JUST SO UPSET!@
So this morning she's sitting in the kitchen reiterating that she As OWNER...has access to the kitchen and everything else except for our bedroom. I kind of said, well you know I don't know why that door was locked and I know that you have access since you do OWN the inn...and so on and so forth and that she wanted to be a friend and she has always sat at the kitchen table...blah blah blah...I truly think that what she did all weekend was planned and what she did last night was planned as well.
We kind of figured out that she would have access to everything other than our room-that was a given and very morning I said to come on to the back cause she was looking for her tool box or something to that affect...she came right back to the laundry room...I thought this was normal that she would just come and go in her own place and then to come in this morning to the "Its my place, I have ALWAYS had access to this and that and" It just felt as if she did it on pourpose to let us know that its HER PLACE. I kind of apologized and said that we keep the doors closed because of the cat and that I never ment for her to think that we keept her out of that part of the Inn and that my husband sometimes has the habit of loking doors Sorry-but inside I was just seething!
I told my husband that when she comes next time I will NOT SERVE HER as a servant would. Can't wait till this is over.
Thanks for letting me vent! How would you all handle this?