egoodell
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- Jun 1, 2008
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Okay we just received a phone call from a guest canceling this weekend. Really hurts after all this snow. She said her father died and they are out the door to travel. I am going to call their home tonght and if they are there wanted to charge the cancellation fee.
So we don't have the three digit code. So I told DH it looks like we'll have to start acting like the big guys and charge the one night on booking. Oh wait, I thought initially I received the three digit code when they book, but we don't.
I am NOT going to call every reservation for the code. It looks totally unprofessional, not to mention I don't have the time. I know they will claim it is to be compliant, but if that's the case then all the other booking systems are not compliant, which I doubt.
May be time to change to one of the other non-complaint booking systems that all the others are perfectly happy using, Maybe even my formsite.com for now since I only have two rooms.
Riki
So we don't have the three digit code. So I told DH it looks like we'll have to start acting like the big guys and charge the one night on booking. Oh wait, I thought initially I received the three digit code when they book, but we don't.
I am NOT going to call every reservation for the code. It looks totally unprofessional, not to mention I don't have the time. I know they will claim it is to be compliant, but if that's the case then all the other booking systems are not compliant, which I doubt.
May be time to change to one of the other non-complaint booking systems that all the others are perfectly happy using, Maybe even my formsite.com for now since I only have two rooms.
Riki