- May 1, 2011
- Reaction score
It has happened to us at least several times (in the almost 2 years we've been open). Someone books (either online, or after a lengthy phone conversation), and then cancels less than 24 hours later, claiming "they had a change of plans, and could no longer come to our area at that time". In the latest instance, someone booked for a big sports event here at the end of May for 4 nights (our last remaining room open), and then called 12 hours later to cancel. They claimed they had a change of plans but I find it hard to believe that between Saturday pm and Sunday am there could be such. I suspect it meant they were still looking for another place (e.g. less expensive, closer to "town" etc.) and wouldn't tell me the truth. Have you had experiences like this, and what is your take on it? Thanks much for the input.