we have two lines and a mobile each so if a guest is rambling on we ring in so the other one
can say oh sorry the phone is going I have to go and dash away!.
We do this SO often!we have two lines and a mobile each so if a guest is rambling on we ring in so the other one
can say oh sorry the phone is going I have to go and dash away!.
BUT, these are not people who are looking for simple acknowledgment. They are people who have already had an inordinate amount of our time. It's like you can't win, we are personable because that's how we just are, but nothing is ever enough.Thank youRupes you nailed it and explained why this biz is so different to other small biz. People think it is not different, it is. We not only work in our homes, but our business SLEEPS in our home. So it is not the same as an accountant who has clients in their home in season or weekly or even daily. They go home afterward.
It does wear you out. Last night when DH got home from work, it was 7pm and the smoke detector started chirping in a guest room. Fair enough, he grabbed his ladder and batteries and went up there and was in there chatting (very nice guests) for a half hour. THAT WAS MY HALF HOUR! THAT WAS OUR KIDS HALF HOUR. People don't get this, we require family time or we will self implode.
Others read this and don't get what the fuss is all about, so what take a few minutes and show them the rooms. We don't have weekends off to sleep in or mow the lawns when we want to, everything must be done, always done.
Not complaining, just explaining. When we explain people think we are griping, it is not a gripe, we shouldn't say it is 100% fun all the time to run an inn. It is exhausting. Who pays? The ones you love pay, unless you set the boundaries and KEEP the boundaries.
Kids go back to school tomorrow. I will reinvent these boundaries and work harder to maintain them, like self checkins after hours. I have been lax, as always and allow these boundaries to be bent.
Time to kick it up a notch here at this B&B. .My heart hurts for your lost half hour...I really, really get it. We get SO LITTLE time for ourselves, and they just want to take and take and take...and I GET IT, they are coming here for US as much as anything...but they all seem so needy right now.
I don't want to feel like I am griping. For goodness' sake I just had a 5 day vacation 2 weeks ago. But for some reason it is all just dragging me down this week.
We are busy, a lot of repeaters and for some reason they are all being just more demanding than ever. One BANGED on our kitchen door yesterday, the dog goes flying and barking, we were working on something on the computer together and it made our hearts' race, we jump up to see what could possibly be wrong...what did he want? To ask "What time the restaurants opened in town?"...it was 5:30 PM...and he's been here THREE TIMES BEFORE!!!! He just wanted a friend. You are renting the room buddy, NOT US.
.I went to deliver some brochures to a restaurant yesterday. They were slammed. They have 2 dining rooms, one which was closed to set up for dinner, the other packed, outside dining packed, line waiting for seats.Rupert said:He just wanted a friend. You are renting the room buddy, NOT US.
The person I went to see is the manager, she was bussing tables. I waited by the hostess stand to see if anyone would come out of the kitchen, no luck but 3 diners came and asked me questions (all of which I answered). I went to the bar to see if someone could find the person I wanted. 3 more diners asked for: a look at a menu (done), when the tables would be ready ('I'll check on that') and did he have to wait in line to sit at the bar ('No, go help yourself.').
I finally had to tell them I didn't work there. I didn't seat them, altho I would have had I known it was ok. One guy in line said, 'You ought to work here, you gave us more attention than anyone else did.'
Yes, guests everywhere are looking for simple acknowldegment. All the servers or bartenders had to do was walk over to where everyone was standing and acknowledge they were standing there and that it would be 'about 20 minutes' for a table. NO ONE did that.
On my way out I offered to set up the evening dining room if it would help them out.
I totally get being dead tired with the interaction and wanting 2 minutes' peace & quiet. The way I look at it (and possibly why little things bother me a lot) is that when guests are in the house, I am 'on.' Bell rings, I should answer it. (I don't always. Sometimes I just want 2 seconds and if it's 1 PM and I'm full, they have to wait until 3 PM.) Otherwise, we're here to help. We get a lot of time off in the winter.
Yes, people who are in this town who do not subscribe to that same philosophy are just as full. It's just how I am.
.
I feel your pain, sometimes it seems no matter what you do for people it's never enough and it's very draining. Others are so needy you wonder how they ever managed to get your your establishment without someone holding their hand.BUT, these are not people who are looking for simple acknowledgment. They are people who have already had an inordinate amount of our time. It's like you can't win, we are personable because that's how we just are, but nothing is ever enough.Thank youRupes you nailed it and explained why this biz is so different to other small biz. People think it is not different, it is. We not only work in our homes, but our business SLEEPS in our home. So it is not the same as an accountant who has clients in their home in season or weekly or even daily. They go home afterward.
It does wear you out. Last night when DH got home from work, it was 7pm and the smoke detector started chirping in a guest room. Fair enough, he grabbed his ladder and batteries and went up there and was in there chatting (very nice guests) for a half hour. THAT WAS MY HALF HOUR! THAT WAS OUR KIDS HALF HOUR. People don't get this, we require family time or we will self implode.
Others read this and don't get what the fuss is all about, so what take a few minutes and show them the rooms. We don't have weekends off to sleep in or mow the lawns when we want to, everything must be done, always done.
Not complaining, just explaining. When we explain people think we are griping, it is not a gripe, we shouldn't say it is 100% fun all the time to run an inn. It is exhausting. Who pays? The ones you love pay, unless you set the boundaries and KEEP the boundaries.
Kids go back to school tomorrow. I will reinvent these boundaries and work harder to maintain them, like self checkins after hours. I have been lax, as always and allow these boundaries to be bent.
Time to kick it up a notch here at this B&B. .My heart hurts for your lost half hour...I really, really get it. We get SO LITTLE time for ourselves, and they just want to take and take and take...and I GET IT, they are coming here for US as much as anything...but they all seem so needy right now.
I don't want to feel like I am griping. For goodness' sake I just had a 5 day vacation 2 weeks ago. But for some reason it is all just dragging me down this week.
We are busy, a lot of repeaters and for some reason they are all being just more demanding than ever. One BANGED on our kitchen door yesterday, the dog goes flying and barking, we were working on something on the computer together and it made our hearts' race, we jump up to see what could possibly be wrong...what did he want? To ask "What time the restaurants opened in town?"...it was 5:30 PM...and he's been here THREE TIMES BEFORE!!!! He just wanted a friend. You are renting the room buddy, NOT US.
.I went to deliver some brochures to a restaurant yesterday. They were slammed. They have 2 dining rooms, one which was closed to set up for dinner, the other packed, outside dining packed, line waiting for seats.Rupert said:He just wanted a friend. You are renting the room buddy, NOT US.
The person I went to see is the manager, she was bussing tables. I waited by the hostess stand to see if anyone would come out of the kitchen, no luck but 3 diners came and asked me questions (all of which I answered). I went to the bar to see if someone could find the person I wanted. 3 more diners asked for: a look at a menu (done), when the tables would be ready ('I'll check on that') and did he have to wait in line to sit at the bar ('No, go help yourself.').
I finally had to tell them I didn't work there. I didn't seat them, altho I would have had I known it was ok. One guy in line said, 'You ought to work here, you gave us more attention than anyone else did.'
Yes, guests everywhere are looking for simple acknowldegment. All the servers or bartenders had to do was walk over to where everyone was standing and acknowledge they were standing there and that it would be 'about 20 minutes' for a table. NO ONE did that.
On my way out I offered to set up the evening dining room if it would help them out.
I totally get being dead tired with the interaction and wanting 2 minutes' peace & quiet. The way I look at it (and possibly why little things bother me a lot) is that when guests are in the house, I am 'on.' Bell rings, I should answer it. (I don't always. Sometimes I just want 2 seconds and if it's 1 PM and I'm full, they have to wait until 3 PM.) Otherwise, we're here to help. We get a lot of time off in the winter.
Yes, people who are in this town who do not subscribe to that same philosophy are just as full. It's just how I am.
.
When we traveled the other week I was struck once again by how MUCH we give, give, give here...WAY beyond anything you're getting at any hotel, restaurant, bar, airline, etc. I think that's why I love the b&b newbies so much, they are awestruck by how personal and warm the hospitality is. So what changes when they become repeaters? They just keep trying to take, take, take.
.
I have often wondered why the mobile phone companies don't put a button on the outside of your phone (so you don't have to see it, you just feel it) that you can push and your phone will ring. This way, when a guest is sucking you dry, and you just can't get away, put your hand in your pocket and push that button. "Oopsy! Darn phone! I sure miss the days where I could ignore it! Excuse me for just a moment." Then escape and don't return for ten minutes or so. I do this solo, so can't set up an interruption with a significant other, but I have called friends and said "I have some yakkers...please call me in ten minutes." I just don't have time to spend 30 minutes talking, especially at breakfast, or God forbid, at check out, when I have dirty rooms calling my name.we have two lines and a mobile each so if a guest is rambling on we ring in so the other one
can say oh sorry the phone is going I have to go and dash away!.
I think it is a balance they get us as part of the package but Not in such a way as every time you get sat down they are ringing the bell and after hours and so on there is a balance to be struck. Also what makes me crackers is people Like John's that can't find their own bumbs with out help.Rupert wrote: He just wanted a friend. You are renting the room buddy, NOT US.
AND
JB wrote: .....but you hire the rooms not the innkeepers
Hummmm, we have discussed this before! People choose a B&B over a hotel for many reasons but one of the top reasons revolves around the general knowledge that B&B's provide great service and the hospitable nature of the innkeepers. They choose your B&B for how it sticks out against the others, the beautiful pictures of the guest rooms with all the details to comfort, etc. But as they are looking at your website - your personality is all over it, how you describe your place - is you. So yes, in essence you are selling yourself... they have an idea about you before they walk in your door.
So when I have guests in my home, they get 'me' too - if they want!
It is nice if they honor our space and allow us time that we need for our families but if they need something, they are paying aren't they?.
BUT, these are not people who are looking for simple acknowledgment. They are people who have already had an inordinate amount of our time. It's like you can't win, we are personable because that's how we just are, but nothing is ever enough.Thank youRupes you nailed it and explained why this biz is so different to other small biz. People think it is not different, it is. We not only work in our homes, but our business SLEEPS in our home. So it is not the same as an accountant who has clients in their home in season or weekly or even daily. They go home afterward.
It does wear you out. Last night when DH got home from work, it was 7pm and the smoke detector started chirping in a guest room. Fair enough, he grabbed his ladder and batteries and went up there and was in there chatting (very nice guests) for a half hour. THAT WAS MY HALF HOUR! THAT WAS OUR KIDS HALF HOUR. People don't get this, we require family time or we will self implode.
Others read this and don't get what the fuss is all about, so what take a few minutes and show them the rooms. We don't have weekends off to sleep in or mow the lawns when we want to, everything must be done, always done.
Not complaining, just explaining. When we explain people think we are griping, it is not a gripe, we shouldn't say it is 100% fun all the time to run an inn. It is exhausting. Who pays? The ones you love pay, unless you set the boundaries and KEEP the boundaries.
Kids go back to school tomorrow. I will reinvent these boundaries and work harder to maintain them, like self checkins after hours. I have been lax, as always and allow these boundaries to be bent.
Time to kick it up a notch here at this B&B. .My heart hurts for your lost half hour...I really, really get it. We get SO LITTLE time for ourselves, and they just want to take and take and take...and I GET IT, they are coming here for US as much as anything...but they all seem so needy right now.
I don't want to feel like I am griping. For goodness' sake I just had a 5 day vacation 2 weeks ago. But for some reason it is all just dragging me down this week.
We are busy, a lot of repeaters and for some reason they are all being just more demanding than ever. One BANGED on our kitchen door yesterday, the dog goes flying and barking, we were working on something on the computer together and it made our hearts' race, we jump up to see what could possibly be wrong...what did he want? To ask "What time the restaurants opened in town?"...it was 5:30 PM...and he's been here THREE TIMES BEFORE!!!! He just wanted a friend. You are renting the room buddy, NOT US.
.I went to deliver some brochures to a restaurant yesterday. They were slammed. They have 2 dining rooms, one which was closed to set up for dinner, the other packed, outside dining packed, line waiting for seats.Rupert said:He just wanted a friend. You are renting the room buddy, NOT US.
The person I went to see is the manager, she was bussing tables. I waited by the hostess stand to see if anyone would come out of the kitchen, no luck but 3 diners came and asked me questions (all of which I answered). I went to the bar to see if someone could find the person I wanted. 3 more diners asked for: a look at a menu (done), when the tables would be ready ('I'll check on that') and did he have to wait in line to sit at the bar ('No, go help yourself.').
I finally had to tell them I didn't work there. I didn't seat them, altho I would have had I known it was ok. One guy in line said, 'You ought to work here, you gave us more attention than anyone else did.'
Yes, guests everywhere are looking for simple acknowldegment. All the servers or bartenders had to do was walk over to where everyone was standing and acknowledge they were standing there and that it would be 'about 20 minutes' for a table. NO ONE did that.
On my way out I offered to set up the evening dining room if it would help them out.
I totally get being dead tired with the interaction and wanting 2 minutes' peace & quiet. The way I look at it (and possibly why little things bother me a lot) is that when guests are in the house, I am 'on.' Bell rings, I should answer it. (I don't always. Sometimes I just want 2 seconds and if it's 1 PM and I'm full, they have to wait until 3 PM.) Otherwise, we're here to help. We get a lot of time off in the winter.
Yes, people who are in this town who do not subscribe to that same philosophy are just as full. It's just how I am.
.
When we traveled the other week I was struck once again by how MUCH we give, give, give here...WAY beyond anything you're getting at any hotel, restaurant, bar, airline, etc. I think that's why I love the b&b newbies so much, they are awestruck by how personal and warm the hospitality is. So what changes when they become repeaters? They just keep trying to take, take, take.
.
It's an old teaching expression that if you want to maintain control to never smile until December. Must work for the guests...never smile until they're here for the 3rd or 4th time!Rupert said:BUT, these are not people who are looking for simple acknowledgment. They are people who have already had an inordinate amount of our time. It's like you can't win, we are personable because that's how we just are, but nothing is ever enough.
When we traveled the other week I was struck once again by how MUCH we give, give, give here...WAY beyond anything you're getting at any hotel, restaurant, bar, airline, etc. I think that's why I love the b&b newbies so much, they are awestruck by how personal and warm the hospitality is. So what changes when they become repeaters? They just keep trying to take, take, take.
Oh on the innkeeper for hire thing...I got this attitude after a totally full house for 3 days and I spent MY TIME sharing maps, directions, brochures with these two couples who never smiled, never were friendly in the least. I provided glassed and ice for their evening booze hour on the porch. I GAVE much to them, when I didn't have the time or energy.
(Sorry if you all have heard this one before)
So two seatings, means first gets served, we bust our butts to get it all cleared and reset and the food our HOT and fresh to the next group. I AM BUSY. I AM COOKING, I AM CLEARING, I AM CLEANING UP. Guests talk at the table, it is full, that is what happens, they laugh and talk and it is fun.
After check out...I send them a nice thank you email, LIKE I ALWAYS FLIPPIN' DO, Why? Because I AM NICE. I AM NICE AND TELL THEM THANK YOU AGAIN and WE APPRECIATE YOUR BUSINESS!
They reply that they expect to see the innkeepers at breakfast. (I was in and out bringing food, clearing plates, cleaning up...) They said They expect to have innkeeper interaction and discussion while seated at the table. Those were their words. Therefore my donning this term "Innkeeper song and dance routine." I felt ABUSED by this statement. I felt USED AND ABUSED. I was so angry and hurt, I gave so much and for them to say that to me was a huge slap in the face, head on slap! Other rooms got LESS of me.
So for that, YOU PAY FOR THE B&B experience - you bloody well did not pay my hourly rate you freakin' Johns! As you can see, I am a bit miffed by this ...still.
We give WHAT WE CAN and WHAT WE WANT TO GIVE. No one is hiring this innkeeper, if I had a sit-inn then they would get a hired innkeeper in my place. They do not pay for me, ever. I am about as adamant about this as I ever can be.
And yet at the same time, we have very lovely gusts and I go beyond the call of duty. The room that checked in tonight is here visiting this town where she grew up 40 years ago...In her room is a card that says "WELCOME HOME!" On the table brownies with walnuts, plums from our tree, sodas, an ice bucket with ice for drinks, a fresh bouquet of flowers, and in their room a vase of flowers. Their room is spaciojs and comfortable, and clean! I added a new comfy chair for reading recently. There are robes in the closet. An iPod docking station. Cable TV. Central A/C. An electric fireplace. A sofa. What more do you want? I think I am pretty nice. I think they have a pretty nice set up here, with nice innkeepers who care and share..
This is why I will NEVER EVER EVER send a follow up email. I hope you enjoyed your stay and I will express that to you as I help you load up the car, give you directions to your next stop, etc. etc. etc. But when it's over, it's OVER. I don't give a flip about reviews, I will NEVER ask for one.Oh on the innkeeper for hire thing...I got this attitude after a totally full house for 3 days and I spent MY TIME sharing maps, directions, brochures with these two couples who never smiled, never were friendly in the least. I provided glassed and ice for their evening booze hour on the porch. I GAVE much to them, when I didn't have the time or energy.
(Sorry if you all have heard this one before)
So two seatings, means first gets served, we bust our butts to get it all cleared and reset and the food our HOT and fresh to the next group. I AM BUSY. I AM COOKING, I AM CLEARING, I AM CLEANING UP. Guests talk at the table, it is full, that is what happens, they laugh and talk and it is fun.
After check out...I send them a nice thank you email, LIKE I ALWAYS FLIPPIN' DO, Why? Because I AM NICE. I AM NICE AND TELL THEM THANK YOU AGAIN and WE APPRECIATE YOUR BUSINESS!
They reply that they expect to see the innkeepers at breakfast. (I was in and out bringing food, clearing plates, cleaning up...) They said They expect to have innkeeper interaction and discussion while seated at the table. Those were their words. Therefore my donning this term "Innkeeper song and dance routine." I felt ABUSED by this statement. I felt USED AND ABUSED. I was so angry and hurt, I gave so much and for them to say that to me was a huge slap in the face, head on slap! Other rooms got LESS of me.
So for that, YOU PAY FOR THE B&B experience - you bloody well did not pay my hourly rate you freakin' Johns! As you can see, I am a bit miffed by this ...still.
We give WHAT WE CAN and WHAT WE WANT TO GIVE. No one is hiring this innkeeper, if I had a sit-inn then they would get a hired innkeeper in my place. They do not pay for me, ever. I am about as adamant about this as I ever can be.
And yet at the same time, we have very lovely gusts and I go beyond the call of duty. The room that checked in tonight is here visiting this town where she grew up 40 years ago...In her room is a card that says "WELCOME HOME!" On the table brownies with walnuts, plums from our tree, sodas, an ice bucket with ice for drinks, a fresh bouquet of flowers, and in their room a vase of flowers. Their room is spaciojs and comfortable, and clean! I added a new comfy chair for reading recently. There are robes in the closet. An iPod docking station. Cable TV. Central A/C. An electric fireplace. A sofa. What more do you want? I think I am pretty nice. I think they have a pretty nice set up here, with nice innkeepers who care and share..
Oh on the innkeeper for hire thing...I got this attitude after a totally full house for 3 days and I spent MY TIME sharing maps, directions, brochures with these two couples who never smiled, never were friendly in the least. I provided glassed and ice for their evening booze hour on the porch. I GAVE much to them, when I didn't have the time or energy.
(Sorry if you all have heard this one before)
So two seatings, means first gets served, we bust our butts to get it all cleared and reset and the food our HOT and fresh to the next group. I AM BUSY. I AM COOKING, I AM CLEARING, I AM CLEANING UP. Guests talk at the table, it is full, that is what happens, they laugh and talk and it is fun.
After check out...I send them a nice thank you email, LIKE I ALWAYS FLIPPIN' DO, Why? Because I AM NICE. I AM NICE AND TELL THEM THANK YOU AGAIN and WE APPRECIATE YOUR BUSINESS!
They reply that they expect to see the innkeepers at breakfast. (I was in and out bringing food, clearing plates, cleaning up...) They said They expect to have innkeeper interaction and discussion while seated at the table. Those were their words. Therefore my donning this term "Innkeeper song and dance routine." I felt ABUSED by this statement. I felt USED AND ABUSED. I was so angry and hurt, I gave so much and for them to say that to me was a huge slap in the face, head on slap! Other rooms got LESS of me.
So for that, YOU PAY FOR THE B&B experience - you bloody well did not pay my hourly rate you freakin' Johns! As you can see, I am a bit miffed by this ...still.
We give WHAT WE CAN and WHAT WE WANT TO GIVE. No one is hiring this innkeeper, if I had a sit-inn then they would get a hired innkeeper in my place. They do not pay for me, ever. I am about as adamant about this as I ever can be.
And yet at the same time, we have very lovely gusts and I go beyond the call of duty. The room that checked in tonight is here visiting this town where she grew up 40 years ago...In her room is a card that says "WELCOME HOME!" On the table brownies with walnuts, plums from our tree, sodas, an ice bucket with ice for drinks, a fresh bouquet of flowers, and in their room a vase of flowers. Their room is spaciojs and comfortable, and clean! I added a new comfy chair for reading recently. There are robes in the closet. An iPod docking station. Cable TV. Central A/C. An electric fireplace. A sofa. What more do you want? I think I am pretty nice. I think they have a pretty nice set up here, with nice innkeepers who care and share..
Wowzer. I wonder what elves they thought were making the food and keeping it coming hot and fresh.Joey Bloggs said:They reply that they expect to see the innkeepers at breakfast. (I was in and out bringing food, clearing plates, cleaning up...) They said They expect to have innkeeper interaction and discussion while seated at the table. Those were their words. Therefore my donning this term "Innkeeper song and dance routine." I felt ABUSED by this statement. I felt USED AND ABUSED. I was so angry and hurt, I gave so much and for them to say that to me was a huge slap in the face, head on slap! Other rooms got LESS of me.
JB wrote:Oh on the innkeeper for hire thing...I got this attitude after a totally full house for 3 days and I spent MY TIME sharing maps, directions, brochures with these two couples who never smiled, never were friendly in the least. I provided glassed and ice for their evening booze hour on the porch. I GAVE much to them, when I didn't have the time or energy.
(Sorry if you all have heard this one before)
So two seatings, means first gets served, we bust our butts to get it all cleared and reset and the food our HOT and fresh to the next group. I AM BUSY. I AM COOKING, I AM CLEARING, I AM CLEANING UP. Guests talk at the table, it is full, that is what happens, they laugh and talk and it is fun.
After check out...I send them a nice thank you email, LIKE I ALWAYS FLIPPIN' DO, Why? Because I AM NICE. I AM NICE AND TELL THEM THANK YOU AGAIN and WE APPRECIATE YOUR BUSINESS!
They reply that they expect to see the innkeepers at breakfast. (I was in and out bringing food, clearing plates, cleaning up...) They said They expect to have innkeeper interaction and discussion while seated at the table. Those were their words. Therefore my donning this term "Innkeeper song and dance routine." I felt ABUSED by this statement. I felt USED AND ABUSED. I was so angry and hurt, I gave so much and for them to say that to me was a huge slap in the face, head on slap! Other rooms got LESS of me.
So for that, YOU PAY FOR THE B&B experience - you bloody well did not pay my hourly rate you freakin' Johns! As you can see, I am a bit miffed by this ...still.
We give WHAT WE CAN and WHAT WE WANT TO GIVE. No one is hiring this innkeeper, if I had a sit-inn then they would get a hired innkeeper in my place. They do not pay for me, ever. I am about as adamant about this as I ever can be.
And yet at the same time, we have very lovely gusts and I go beyond the call of duty. The room that checked in tonight is here visiting this town where she grew up 40 years ago...In her room is a card that says "WELCOME HOME!" On the table brownies with walnuts, plums from our tree, sodas, an ice bucket with ice for drinks, a fresh bouquet of flowers, and in their room a vase of flowers. Their room is spaciojs and comfortable, and clean! I added a new comfy chair for reading recently. There are robes in the closet. An iPod docking station. Cable TV. Central A/C. An electric fireplace. A sofa. What more do you want? I think I am pretty nice. I think they have a pretty nice set up here, with nice innkeepers who care and share..
Oh on the innkeeper for hire thing...I got this attitude after a totally full house for 3 days and I spent MY TIME sharing maps, directions, brochures with these two couples who never smiled, never were friendly in the least. I provided glassed and ice for their evening booze hour on the porch. I GAVE much to them, when I didn't have the time or energy.
(Sorry if you all have heard this one before)
So two seatings, means first gets served, we bust our butts to get it all cleared and reset and the food our HOT and fresh to the next group. I AM BUSY. I AM COOKING, I AM CLEARING, I AM CLEANING UP. Guests talk at the table, it is full, that is what happens, they laugh and talk and it is fun.
After check out...I send them a nice thank you email, LIKE I ALWAYS FLIPPIN' DO, Why? Because I AM NICE. I AM NICE AND TELL THEM THANK YOU AGAIN and WE APPRECIATE YOUR BUSINESS!
They reply that they expect to see the innkeepers at breakfast. (I was in and out bringing food, clearing plates, cleaning up...) They said They expect to have innkeeper interaction and discussion while seated at the table. Those were their words. Therefore my donning this term "Innkeeper song and dance routine." I felt ABUSED by this statement. I felt USED AND ABUSED. I was so angry and hurt, I gave so much and for them to say that to me was a huge slap in the face, head on slap! Other rooms got LESS of me.
So for that, YOU PAY FOR THE B&B experience - you bloody well did not pay my hourly rate you freakin' Johns! As you can see, I am a bit miffed by this ...still.
We give WHAT WE CAN and WHAT WE WANT TO GIVE. No one is hiring this innkeeper, if I had a sit-inn then they would get a hired innkeeper in my place. They do not pay for me, ever. I am about as adamant about this as I ever can be.
And yet at the same time, we have very lovely gusts and I go beyond the call of duty. The room that checked in tonight is here visiting this town where she grew up 40 years ago...In her room is a card that says "WELCOME HOME!" On the table brownies with walnuts, plums from our tree, sodas, an ice bucket with ice for drinks, a fresh bouquet of flowers, and in their room a vase of flowers. Their room is spaciojs and comfortable, and clean! I added a new comfy chair for reading recently. There are robes in the closet. An iPod docking station. Cable TV. Central A/C. An electric fireplace. A sofa. What more do you want? I think I am pretty nice. I think they have a pretty nice set up here, with nice innkeepers who care and share..
{{{{{hugs}}}}}Joey Bloggs said:I was so angry and hurt,
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