The Farmers Daughter
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- Jun 15, 2009
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I received a call from a guest cancelling his reservation for this weekend. This person received the confirmation email with all the policies and cancellation timeframe for his reservation.
He was due to propose to his girlfriend this weekend. Unfortunately, it seems he has been dumped.
When I explained that I was very sorry and I understood that he was not coming, he was still reponsible for %50 of his reservation. A string of profanities ensue and he proceeds to inform me that if he is unable to cancel his reservation, he will spend the next 48 hours destroying me online. .....hummm....guess I can see why she dumped him. I'm still charging him. What would you do?
He was due to propose to his girlfriend this weekend. Unfortunately, it seems he has been dumped.
When I explained that I was very sorry and I understood that he was not coming, he was still reponsible for %50 of his reservation. A string of profanities ensue and he proceeds to inform me that if he is unable to cancel his reservation, he will spend the next 48 hours destroying me online. .....hummm....guess I can see why she dumped him. I'm still charging him. What would you do?